what do you mean by: open box? null

I do not work for Best Buy but I believe open box means some one has previously purchased the item and then returned it.

It means it was purchased by someone who took it home, finished the computer setup, and then chose to return it for any number of reasons. It can no longer be sold as a new laptop, but Best Buy has gone through and reset the computer to it's original factory configuration.

“what do you mean by: open box?”

Asked by dave 2 years ago

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I do not work for Best Buy but I believe open box means some one has previously purchased the item and then returned it.
Answered by Walnutfemale 2 years ago
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It means it was purchased by someone who took it home, finished the computer setup, and then chose to return it for any number of reasons. It can no longer be sold as a new laptop, but Best Buy has gone through and reset the computer to it's original factory configuration.
Answered by HP Team 2 years ago
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