“I bought laptop in November my battery is not charging now if I keep charging it will on if I remove charging it was shutting down, it’s not at all charging it’s always showing 0%”

1-2 of 2 Answers

• I'm really sorry to hear that. Your best option at this point is to contact the HP Support team directly so they can troubleshoot the issue.

  Answered by HP Team 3 years ago

  • 

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• The battery is excellent and keeping charger

  Answered by ArgeliaH 3 years ago

  • Verified Purchase
  • 

  Helpful (0)Unhelpful (1)

  Report

  Sorry, there was a problem. Please try again later.