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Here is a great article on how to transfer old stuff to the new one Here you go: https://store.hp.com/app/tech-takes/how-to-transfer-files-from-pc-to-pc This laptop comes with Windows 10 in S Mode, so you need to switch out of S Mode to download any software. It is free to do. Here is how: https://support.microsoft.com/en-us/help/4456067/windows-10-switch-out-of-s-mode Programs are typically licensed to one computer. So, it will depend on the license of the computer and if you have access to the program discs or downloads. And it if the program will run on Windows 10. If you currently access your emails through a website, then you will be able to access your emails on the new computer through the same websites. If you use the Outlook program for your emails, here are some steps on how to move your emails to the new computer: https://support.microsoft.com/en-us/office/export-or-backup-email-contacts-and-calendar-to-an-outlook-pst-file-14252b52-3075-4e9b-be4e-ff9ef1068f91
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