“Is there a specific type of jump drive needed for external memory? I tried a san disk 32gb is wouldn't fit”

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• You can use a USB flash drive like this one: https://www.bestbuy.com/site/sandisk-cruzer-32gb-usb-2-0-flash-drive-black/9288807.p?skuId=9288807 The end would be rectangular. I would recommend reaching out to a Blue Shirt in the computer department for further assistance. Just tell them that you want a USB flash drive.

  Answered by HP Team 5 years ago

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