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Hi Sara! Sometimes I have the same issue. Usually, it is because of the amount of light or the direction of the light. The overhead light washes me out. If I turn that off, and use a table lamp or a direct light, I look much better. Also some of my acquaintances use a podcast ring light to improve their look on conference calls. Here is an example of one: https://www.bestbuy.com/site/tzumi-on-air-halo-flex-duo-3-5-led-ring-light/6435570.p?skuId=6435570
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