A:AnswerThank you for the question. The standard HP Warranty covers failures in workmanship for one year after purchase. A cracked screen would not be covered, however, HP Care Packs offer extended warranty coverage, and an Accident Protection Policy would probably cover it. See disclaimers and coverage options here: https://www.hp.com/us-en/shop/tech-takes/hp-care-pack-buying-guide
A:AnswerThe flexible keyboard interface is normal on these models. I haven't had any problems arise from it, but I'd still advise typing with some extra care. If you can't stand the way it feels, one option is to get an external keyboard and use that.
A:AnswerHello. Thanks for your question. This HP Laptop 15-dy2073dx needs a 45 watt AC power adapter. The part number is 741727-001. The part number for the power cord is L19367-001. Be sure to get both parts, if needed.
A:AnswerIf you mean RAM it has 16 and runs several programs at once when I use it for work. Always depends on what you use it for but I haven’t ever notice it slowing yet.
A:AnswerHello. Thanks for your question. You can use a Universal USB Docking Station. You want to be sure the docking station has the video ports, i.e. HDMI, that are on the monitors.
A:Answeryou have to buy an external USB network adapter to connect to a wired network. Each time I get one of these machines, that's one of the additional items that I purchase.
A:AnswerThank you for the question. The HP 15-dy2073dx laptop weighs approximately 3.75 pounds and measures 14.11 inches wide x 9.53 inches deep x 0.71 inches high.
A:AnswerThank you for the question. And HDMI cable should have worked. It's likely a settings issue. Please reach out to Support.HP.com or call 800-474-6836 for assistance.
A:AnswerThank you for your question! As system requirements for software constantly change, we are unable to answer questions about Minecraft compatibility. What is compatible today may not be in a few months. Please check Minecraft's website for the most current system recommendations!
A:AnswerThank you for reaching out, apologies for what you're experiencing. It is probably a minor issue, but in the unlikely event that it's more serious, HP Support stands ready to assist. Please contact Support.HP.com or call 800-474-6836.
A:AnswerHello, due to the powerful processor in this device you will be able to play Sims games however it is always recommended to have a dedicated graphics card when desiring to play games. You have 14 days with Best Buy to try the device and see if it meets your needs and if you are not satisfied then you can exchange it and upgrade to a device with a dedicated GPU. Thank you for being an HP customer.
