Questions & Answers

Q: QuestionCan this laptop run Fortnite?

Asked 4 years ago by John.

• A:Answer Unfortuantely, no. The video system in this laptop doesn't meet the requirements for Fortnite.

  Answered 4 years ago by HP Team

  
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Q: QuestionI need a laptop with a USB port for a mouse help please

Asked 4 years ago by Bunzer.

• A:Answer This laptop does include a USB port to connect a mouse.

  Answered 4 years ago by HP Team

  
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Q: QuestionDose it have cd rom drive

Asked 4 years ago by Rugerm44.

• A:Answer Unfortunately, it does not. However, you can use an external drive that plugs into one of the computer's USB ports

  Answered 4 years ago by HP Team

  
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Q: QuestionCan the Sims 4 be played in this?

Asked 4 years ago by M.

• A:Answer Yes, you can play the Sims on this model.

  Answered 4 years ago by HP Team

  
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Q: QuestionCan I use a stylus with this laptop?

Asked 4 years ago by LJohnson65.

• A:Answer Yes, you can. The HP Pen or the HP Tilt Pen would work really well.

  Answered 4 years ago by HP Team

  
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Q: QuestionCan it run DAW's?

Asked 4 years ago by Anonymous.

• A:Answer Thank you for the question. Yes, but you might want to get an external drive for storage. Memory wise, most DAWs insist on 8GB as the minimum amount for adequate performance (16GB being the recommendation). However, 8GB is plenty of RAM for beginners and entry-level users learning the basics. It all depends on your level of experience and the size of your projects.

  Answered 4 years ago by HP Team

  
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Q: QuestionIs this windows 10?

Asked 4 years ago by jordan.

• A:Answer No, this laptop has the Windows 11 Home operating system.

  Answered 4 years ago by HP Team

  
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Q: QuestionDoes this laptop fold over backwards and then I would use it similar to a tablet?

Asked 4 years ago by Ted.

• A:Answer No, this model does not fold over

  Answered 4 years ago by SpeedyVerified Purchase

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Q: QuestionDoes this support gmail

Asked 4 years ago by Gmail.

• A:Answer Yes, this laptop supports gmail through the gmail website.

  Answered 4 years ago by HP Team

  
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Q: QuestionCAN YOU ADD APPS

Asked 4 years ago by PEG.

• A:Answer Yes, you can add apps to this laptop without any issues.

  Answered 4 years ago by HP Team

  
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Q: QuestionCan you download Zoom is there a camera

Asked 4 years ago by Anonymous.

• A:Answer Yes, you can run Zoom on this laptop and there is a built-in webcam and microphone.

  Answered 4 years ago by HP Team

  
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Q: QuestionCan this laptop be upgraded to a larger SSD (i.e. 512 gigabytes, if needed in the future)?

Asked 4 years ago by sarge.

• A:Answer Yes, it can, although because there isn't a second slot you'd need to remove the existing drive.

  Answered 4 years ago by HP Team

  
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Q: QuestionCan ROBLOX be played on this laptop?

Asked 4 years ago by KIM.

• A:Answer Hello, Kim! Roblox is a fairly easy game to run, and I am happy to confirm that the HP Laptop 15-ef1023dx can run Roblox very well. Thank you for your question and interest in our HP laptops!

  Answered 2 years ago by HP Team

  
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Q: QuestionBattery life?

Asked 4 years ago by Anonymous.

• A:Answer Hello. Thanks for your question. The estimated battery life of this HP laptop is up to 9 hours and 45 minutes.

  Answered 4 years ago by HP Team

  
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Q: QuestionDoes this laptop have an AUE? Auto update expiration

Asked 4 years ago by Novicelaptop.

• A:Answer Only Chromebooks have an AUE date. Because this is a Windows laptop, it does not.

  Answered 4 years ago by HP Team

  
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Q: QuestionWhat us the warranty in this laptop

Asked 1 year ago by warranty.

Q: Questiondoes the laptop have a fingerprint scanner?

Asked 3 years ago by Impala67.

• A:Answer No it does not.

  Answered 3 years ago by KaraBSVerified Purchase

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Q: QuestionHi if this come with the bestbuy warranty? If yes for how long？

Asked 3 years ago by Anonymous.

• A:Answer Didn't

  Answered 3 years ago by ErikLVerified Purchase

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Q: QuestionI want out of S mode in Windows 11 home. No instructions from google, youtube, windows, or best buy tech chat worked to go from Windows 11 Home in S mode to anything else without purchase. Can I obtain my product key and switch to Pro?

Asked 3 years ago by Caroline.