1-2 of 2 Answers
Lets start with the simple question first. Are you trying to put the USB drive into the HDMI port?
Sorry, there was a problem. Please try again later.Thank you for the question. The HP 17-cn0013dx has 2 SuperSpeed USB Type-A ports that will accept flash drives or wireless mouse receivers. Inside the port is a black bar and an open slot. USB-A peripherals can only be inserted one way, if it doesn't fit, reverse it and try again. If you continue to have issues, please reach out to Support.hp.com or call 800-474-6836.
Sorry, there was a problem. Please try again later.
