“My USB flash drives don't fit. What do I need to get so I can use my wireless mouse & flashdrives.”

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• Lets start with the simple question first. Are you trying to put the USB drive into the HDMI port?

  Answered by IMKeto 2 years ago

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• Thank you for the question. The HP 17-cn0013dx has 2 SuperSpeed USB Type-A ports that will accept flash drives or wireless mouse receivers. Inside the port is a black bar and an open slot. USB-A peripherals can only be inserted one way, if it doesn't fit, reverse it and try again. If you continue to have issues, please reach out to Support.hp.com or call 800-474-6836.

  Answered by HP team 3 years ago

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