Questions & Answers

Q: QuestionIs this laptop new or refurbished? Thx

Asked 9 years ago by Rod.

• A:Answer new

  Answered 8 years ago by smittyVerified Purchase

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Q: QuestionDoes the computer come with microsoft office

Asked 9 years ago by Stephenk.

• A:Answer No, MS Office is not included.

  Answered 9 years ago by CommunityAnswer

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Q: QuestionDoes this laptop have the ability to send Bluetooth instruction to other blue tooth units, such as music?

Asked 9 years ago by Anonymous.

• A:Answer No, this does not have Bluetooth.

  Answered 9 years ago by CommunityAnswer

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Q: QuestionCan you add ram to this computer and how much?

Asked 9 years ago by Anonymous.

• A:Answer Upto 16GB

  Answered 9 years ago by Sayem

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Q: QuestionHello! What is the motherboard chipset of this laptop, please? To find out: Right click on the Windows 10 logo > Device Manager > System devices > The chipset name with "Intel (R)" should be in the list.

Asked 5 years ago by Arno.

Q: QuestionHello, I have the HP Note Book 17x114dx and I was wondering if it is bluetooth? Can you please let me know and if it is please send me instructions on how to paire my wire leas mouse? Thank you I look forward to hearing from you.

Asked 7 years ago by Manny.

Q: QuestionCan the battery be replaced?

Asked 8 years ago by Orange.

Q: QuestionIs there only one fan vent on this laptop? Or is there any on the bottom or sides?

Asked 8 years ago by Veniegas.

• A:Answer This computer stays very cool. I don't hear any fan!

  Answered 8 years ago by AnonymousVerified Purchase

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Q: QuestionI bought this laptop, open box, for my daughter's robotics team in December. The battery does not appear to be holding a charge. And no, I did not buy a warranty. Can I buy a battery? If so, what do I buy?

Asked 8 years ago by RoboticsMom.

Q: QuestionIs there any financing with a potential purchase of this laptop?

Asked 8 years ago by Willyb.

• A:Answer Yes, I believe 12 month financing program is available.

  Answered 8 years ago by LaurieVerified Purchase

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Q: QuestionDoes this come with a built in camera, and does it have built in speakers so I can use cortana

Asked 8 years ago by moni.

• A:Answer Yes, it has the built in camera and speakers but I don't use Cortana so can't answer that part of the question.

  Answered 8 years ago by OldDogVerified Purchase

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Q: QuestionIncluded software CyberLink PowerDirector. Which version is installed? 14, 15? Is it full or a demo?

Asked 8 years ago by Anonymous.

• A:Answer Version 14, and I don't know if it is a demo or full install - if you want to know you can always ask HP at the following URL - http://support.hp.com/us-en/ Give them the HP model and serial and they can tell you anything you want to know about the hardware or software installed from the factory on this system.

  Answered 8 years ago by ITOldTimer

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Q: QuestionDOES THE KEY BOARD LIGHT UP

Asked 8 years ago by BOBBY.

• A:Answer No, the keyboard is not backlit

  Answered 8 years ago by KimHVerified Purchase

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Q: QuestionCan I plug more than one monitor into this computer. Even if I have to buy a hub?

Asked 8 years ago by Anonymous.

• A:Answer yes you can plug one monitor or tv into it and use the screen for dual monitors or purchased a splitter

  Answered 8 years ago by dschmitzVerified Purchase

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Q: QuestionWhen was this built?

Asked 8 years ago by Anonymous.

• A:Answer Try using HP Support website - you can enter the serial number and get your answer.

  Answered 8 years ago by ITOldTimer

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Q: QuestionWhat windows comes with this laptop?

Asked 8 years ago by Anonymous.

• A:Answer 10

  Answered 8 years ago by Arabena21Verified Purchase

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Q: QuestionCan it output 4K resolution to an external monitor? What is the maximum resolution from on-board graphics?

Asked 8 years ago by tom.

• A:Answer HP can answer this for you - try their website.

  Answered 8 years ago by ITOldTimer

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Q: QuestionWhy does my laptop frees up so much

Asked 8 years ago by nitti8.

• A:Answer Probably because it's not picking up the higher speed internet. Try plugging it directly into the modem/router with the ethernet cable. Then download the speed tester app on your phone to see what it's running at. If you see a big difference then you may live in a high interference area and because this laptop doesn't come with the card that picks up the higher speed option to run you'll have to get a usb that boosts the speed. Ask one of the best buy guys which one they recommend. The one I got is a Linksys for $49.00. Haven't experienced freezing or getting kicked off since.

  Answered 8 years ago by fswBBVerified Purchase

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Q: QuestionWhat is the price to buy Microsoft Office home/small business outright forn this computer?

Asked 8 years ago by porky.

• A:Answer The clerk at Best Buy said it was about $100.

  Answered 8 years ago by danlorVerified Purchase

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