“My Chromebook shows it has power but only gives me a black screen I restarted it a bunch of times and hard reset it but still nothing works”

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• Try the hard reset this way. Turn off your Chromebook. Press and hold Refresh and Power. When your Chromebook starts up, release Refresh. If you are still having issues, I would check the warranty status of your model at this link https://support.hp.com/us-en/checkwarranty

  Answered by HP Team 5 years ago

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