Questions & Answers

Q: QuestionDoes it have a disk drive?

Asked 4 months ago by Jinx.

• A:Answer It has an internal hard disk drive but not an external disk drive.

  Answered 1 month ago by JPITTVerified Purchase

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Q: QuestionI have a wireless mouse and keyboard that works with my current HP all in one with Windows 10. Will they work on this new HP all in one computer?

Asked 4 months ago by NewCcmputer.

• A:Answer If the mouse and keyboard have a USB transmitter it should work.

  Answered 1 month ago by JPITTVerified Purchase

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Q: Questiondoes this come with any microsoft products or do you have to purchase

Asked 4 months ago by AmandaB.

• A:Answer It comes with Microsoft products, as one might expect with a PC using a Windows operating system. And those products suggest and steer you to the purchase of upgrades or other MS products. I am still in a trial period, but I think that, at some point, you have to make a choice between a basic, free version of programs and several optional levels of versions that have to be purchased. I think this is something generated by the Operating System, not the HP computer itself.

  Answered 4 months ago by RichardWVerified Purchase

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Q: QuestionDoes this device come with Excel &power point?

Asked 4 months ago by Anonymous.

• A:Answer No. They must be purchased separately.

  Answered 4 months ago by CynthiacMVerified Purchase

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Q: QuestionHow long is manufacturer warranty?

Asked 4 months ago by Tonya.

• A:Answer 24 moinths.

  Answered 4 months ago by CynthiacMVerified Purchase

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Q: QuestionDoes the mouse and keyboard come with the computer.

Asked 4 months ago by Pineapplw.

• A:Answer Yes, but a wired mouse, not wireless. Keyboard is modest.

  Answered 4 months ago by CynthiacMVerified Purchase

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Q: QuestionCan you add a speaker? Thanks!

Asked 5 months ago by RR.

• A:Answer Yes

  Answered 3 months ago by Greenville101Verified Purchase

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Q: QuestionCan you melt this vertically?

Asked 5 months ago by Jesse.

• A:Answer No you would not want to melt it. That would not be a good idea.

  Answered 1 month ago by JPITTVerified Purchase

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Q: Questioncan you add a second screen?

Asked 5 months ago by mrgeorge.

• A:Answer Yes- and set up is pretty easy.

  Answered 4 months ago by KaroVerified Purchase

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Q: Questiondoes keyboard come with it

Asked 5 months ago by Anonymous.

• A:Answer yes

  Answered 5 months ago by AnnLVerified Purchase

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Q: Questionthe computer HP all in one i have problem computer keep freezing all the times i have turn off and turn back on many times make it work. i want best buy to fix it i much cost take to bestbuy to fix it ? i still have warranty

Asked 6 months ago by ange.

• A:Answer The symptoms can be a faulty OS, your video card over heating . if you have warranty you should replace it.

  Answered 3 months ago by JavedRVerified Purchase

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Q: QuestionDoes the camera have a cover or pop down into monitor as it's cover?

Asked 6 months ago by Lana.

• A:Answer Yes

  Answered 3 months ago by Greenville101Verified Purchase

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Q: QuestionCan a wireless mouse be used?

Asked 6 months ago by Anonymous.

• A:Answer yes

  Answered 5 months ago by AnnLVerified Purchase

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Q: Questiondoes this computer come with a keyboard and mouse?

Asked 6 months ago by Anonymous.

• A:Answer Yes, it does but it's not wireless

  Answered 6 months ago by ZeldaVerified Purchase

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Q: QuestionNO SD Slot? How do I transfer pictures from my camera which uses a SD card?

Asked 6 months ago by HH48.

• A:Answer As far as I can tell none of the new computers come with a SD slot we loaded my stuff on my old lap top to a memory stick which the computer will take

  Answered 5 months ago by AnnLVerified Purchase

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Q: QuestionDoes the computer come with a corded keyboard & mouse. Can pictures from old PC be easily transferred to new PC without Bestbuy doing it

Asked 6 months ago by Anonymous.

• A:Answer Yes comes with corded keyboard & mouse Pics can be loaded with a memory stick not an SD card(not on new computer)

  Answered 5 months ago by AnnLVerified Purchase

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Q: QuestionDoes this monitor have to have a Tower with it??

Asked 6 months ago by HCSCA.

• A:Answer No

  Answered 6 months ago by GordonHVerified Purchase

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Q: Questioncan I get a diagram of how the external connect to the computer?

Asked 7 months ago by bobd.

• A:Answer No, The "external" what connect to the computer?

  Answered 1 month ago by JPITTVerified Purchase

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Q: QuestionDo you know if this will support Windows 12 when it is released? I know the full specs for Windows 12 are not out yet, but I don't want to buy this one and then find out later it will not support the upgrade to Windows 12. Thanks!

Asked 7 months ago by Willow.