“How often do batteries need changed for the wireless mouse? It keeps freezing so I assume this is the problem... Also the screen goes completely blank from time to time, and needs restarting to work properly. What is the issue?”
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I’ve had my computer for year now only had to change battery to mouse twice. No, my screen never goes blank.
Sorry, there was a problem. Please try again later.Thank you for reaching out, apologies for what you're experiencing. The issue could be due to one of a number of things but it's probably not the mouse's battery. It's not possible to diagnose in this forum, please reach out to HP Tech Support for assistance at 800-474-6836.
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