A:AnswerThis All-In-One is compatible with the programs listed. It does not come with any Microsoft 365 software (Power Point, Excel etc.), that is a separate purchase.
A:AnswerHi Scotty, thank you for the question. Yes, the glory of having a touch screen is that you can use a mouse if you prefer to point and click rather than touch the screen.
A:AnswerHi Lucy, apologies for what you're experiencing. Please reach out to Support.HP.com or call 800-474-6836 to ensure that there is not a problem with the fan.