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I'd be willing to bet the issue is that you have the photo and need the black, or visa versa and are putting it in the wrong spot. This printer uses both a black and a photo printer, they're not the same size, so maybe you thought you needed black and got phone instead, or visa versa.
Sorry, there was a problem. Please try again later.You need the 564 XL black cartridge, not the photo black.
Sorry, there was a problem. Please try again later.If you read the fine print on the back of the 564-XL, it states that it is for printers with 5 cartridge slots. Three for color and two blacks. My printer is an HP Photsmart 7520 and I use a 564 Black in the wider slot and a 564-XL in the narrow slot. Don't know the reason for this, but I hope this info helps you.
Sorry, there was a problem. Please try again later.The HP 564XL Photo Black cartridge is not compatible with the HP Photosmart 6515 All-In-One Printer. This printer uses the standard HP 564XL Black cartridge.
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