“I just loaded a new cartridge but nothing is printing. Do I need to run a few print jobs in order for it to start printing or is the cartridge defective?”
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I am sorry that the new cartridge is not working with your printer. Make sure that the tape is off the printhead first. If it still does not print, then you can do an exchange. If the printer still fails to print, you may need to reach out to Geek Squad or HP Support.
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