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I am not sure. I stop using the reorder because they charge too much. I was not printing enough for the amount of money I was being charged. You should call them. Good luck with that thought. They really don't want to listen to anything the customer has to say!
Sorry, there was a problem. Please try again later.Apologies for what you're experiencing. This link will take you to HP Instant Ink Support. They can help answer questions about your ink status, cartridge errors, printing errors, and printer connections. https://bit.ly/3gEkIDp. You can also reach the Instant Ink Concierge at 855-785-2777.
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