Questions & Answers

Q: QuestionWhich processor is this HP EliteBook equipped with?

• A:Answer This HP EliteBook 830 G6 laptop is equipped with an 8th Gen Intel Core i7-8665U processor.

Q: QuestionDoes this refurbished HP laptop have a webcam?

• A:Answer Yes, this HP EliteBook 830 G6 laptop has an integrated webcam for video chatting.

Q: QuestionWhat is the screen size of this HP laptop?

• A:Answer This HP EliteBook 830 G6 laptop has a 13.3-inch Full HD screen.

Q: QuestionWhat operating system is installed on this refurbished HP laptop?

• A:Answer This refurbished HP EliteBook 830 G6 laptop comes with Microsoft Windows 11 Pro (64-bit) operating system.

Q: QuestionWhat is the storage capacity of this HP laptop?

• A:Answer This refurbished HP EliteBook 830 G6 laptop comes with a 1TB M.2-NVMe SSD.

Q: QuestionWould after effects work well on this? Or would I need a computer with better graphics

Asked 1 year ago by exo.

• A:Answer Thank you for your question on this laptop! This laptop will not run After Effects because it does not have the requisite GPU for it. After Effects requires at least a 4GB GPU, 6GB minimum if you are video in 4K resolution. Also, the processor is the earliest generation that is supported by After Effects. You may want to consider something in the Envy, Spectre, or Omen gaming lines and make sure that the model has a dedicated 4GB or larger GPU, such as one by nVidia.

  Answered 1 year ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionStorage Type: SSD M.2 - 1TB. Are there TWO M.2 slots on this computer?

Asked 1 year ago by BirdsFlySouth.

• A:Answer Hello and thanks for asking. The HP EliteBook 830 G6 (refurbished) Has 2 M.2 slots but both are occupied, one with the 1TB SSD and the other with the Wireless LAN card.

  Answered 1 year ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionPlease mark in specs if there is wireless connectivity by "Yes" or "No"

Asked 2 years ago by Al.

• A:Answer Thank you for the question. This refurbished EliteBook 830 G6 has Wi-Fi connectivity.

  Answered 2 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow long the battery last after a full charged?

Asked 2 years ago by Nunu.

• A:Answer Battery life depends on many factors, including, but not limited to, what applications are running, system settings, battery settings (such as eco use), if the computer is searching for a wireless network or Bluetooth signal, and display settings. The battery life of this particular battery is up to 19 hours, depending on the aforementioned factors.

  Answered 2 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHow many photos will this model hold [HP - 830 G6 13.3" Refurbished 1920x1080 FHD - Intel 8th Gen Core i7-8665U - Intel UHD Graphics 620 with 32GB and 1TB - SSD] ?

Asked 2 years ago by Anonymous.

• A:Answer It's impossible to give you an answer to that, because the size of photos varies so widely. I've got some 1 megabyte photos from 20 years ago, and I've got some 20 gigabyte photos. It's also going to depend on what other software you have on the computer, because that will affect the amout of free space on the dirve.

  Answered 2 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionNeed to add "REFURBISHED" to title

Asked 2 years ago by shopper.

• A:Answer I've documented it so Best Buy can update the title.

  Answered 2 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this laptop have wireless internet connection?

Asked 2 years ago by Martha.

• A:Answer Yea

  Answered 2 years ago by tiresiasVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs this refurbished? it does not say it on the title , but it's in the description

Asked 2 years ago by BestBuyAndy.

• A:Answer This will be a refurbished item.

  Answered 2 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questiondoes it have word and excel

Asked 2 years ago by Anonymous.

• A:Answer No, there is not Microsoft 365 software included in the purchase of this laptop.

  Answered 2 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questionwhat was wrong with the computer, Refurbished is too broad a term, it does not tell me whether it was hard drive issue, memory or mother board etc.

Asked 2 years ago by Laptopbuyer.

• A:Answer Thank you for the question. Apologies, we do not have that information in this forum. Please reach out to your local Best Buy directly for assistance in determining the extent of refurbishment performed.

  Answered 2 years ago by HP Team

  
  Helpful (0)Unhelpful (1)ReportAnswer this question