“installed new 902 ink in printer 6962 and it will only print black”

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• Ink comes in two packs one is all black and one has the different colors so there is a good chance you installed the black pack

  Answered by Magic 4 years ago

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• Hello. We are sorry to hear about your challenges. We recommend trying the following troubleshooting steps: https://support.hp.com/us-en/document/c05076934 If you need further assistance, visit https://support.hp.com

  Answered by HP Team 4 years ago

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