Questions & Answers

Q: QuestionWhat is the battery life of this HP laptop?

• A:Answer This HP laptop provides up to 11.5 hours of battery life.

Q: QuestionHow many USB ports does this HP laptop have?

• A:Answer This HP laptop has a total of 3 USB ports.

Q: QuestionDoes this HP laptop have a touch screen?

• A:Answer Yes, this HP laptop features a touch screen.

Q: QuestionWhat type of graphics card does this HP laptop have?

• A:Answer This HP laptop uses Intel UHD Graphics.

Q: QuestionWhat is the screen size of this HP laptop?

• A:Answer This HP laptop has a 14-inch display screen.

Q: QuestionThe specs currently (as of 9/2/22) list the weight of the product as ".71" pounds. What is the actual weight of the product?

Asked 3 years ago by daughterofoldppl.

• A:Answer It's looks like the product height was accidentally copied into the product weight field. The actual weight of the computer is 3.2 pounds. I've documented the discrepancy so Best Buy can correct the entry.

  Answered 3 years ago by HP Team

  
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Q: QuestionIs it good to use for college? Like files and storage wise, can it hold a lot?

Asked 2 years ago by Brooke.

• A:Answer Hello, Brooke. Thanks for your question. This is a basic laptop that lets you get on the internet. There is not a lot of storage on this laptop. We recommend partnering with a Blue Shirt team member in the computer department at Best Buy for further assistance.

  Answered 2 years ago by HP Team

  
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Q: QuestionIs this a regular laptop or a chrome book type of computer?

Asked 2 years ago by clay.

• A:Answer It's a regular computer running Windows 11 in "S Mode"

  Answered 2 years ago by HP Team

  
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Q: QuestionDoes this laptop have the ability if I speak to it to type out what I say?

Asked 11 months ago by Scube.

• A:Answer Hello and thank you for asking. The HP 14-dq0080nr laptop computer comes with WIndows 10 Home in S Mode, which includes Voice Access capability. A separate microphone is recommended.

  Answered 11 months ago by HP Team

  
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Q: QuestionI have a few questions one of them is on this computer will I be able to play Sims on here and other games like that.my other question is what is the recommend size of a computer case should I get.

Asked 1 year ago by Kellie.

• A:Answer Hi Kellie, thank you for the questions. As system requirements for software constantly change, we cannot answer questions about software compatibility or performance. What is compatible today may not be in a few months. Please check the software manufacturer's website for the most current system recommendations. For cases, you'll want one to accommodate a 14" laptop, minimum.

  Answered 1 year ago by HP Team

  
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Q: QuestionCan this laptop pickup my 5G Wi-Fi or only 2G Wi-Fi?

Asked 2 years ago by pureheart.

• A:Answer Yes

  Answered 2 years ago by DerrillVVerified Purchase

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Q: QuestionDoes the keyboard light up?

Asked 2 years ago by cleo.

• A:Answer No, it doesn't.

  Answered 2 years ago by JillBVerified Purchase

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Q: QuestionIs this laptop good to use with Cricut?

Asked 2 years ago by Cricut.

• A:Answer Because this computer is running Windows in "S Mode" it can only download and run apps that are in the Windows Store. However, it looks like more or all of the Cricut apps are available in the store, so you should be fine. Please note that the computer doesn't have a lot of built in storage, so you may want to use a USB drive to hold some of your designs.

  Answered 2 years ago by HP Team

  
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Q: Questiondoes this model have a touch screen? Thanks!

Asked 2 years ago by touchscreen.

• A:Answer Thank you for asking. Yes, the HP 14-DQ0080NR has a touch display.

  Answered 2 years ago by HP Team

  
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Q: QuestionHi, will I able to play Roblox on this laptop without any issues?

Asked 2 years ago by chole.

• A:Answer Thank you for the question. Depending on the robustness of your WiFi connection, you should be able to play Roblox with no issues.

  Answered 2 years ago by HP Team

  
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Q: QuestionDoes it have USB port and would it work with app Audacity and version of audacity to install if so?

Asked 3 years ago by Celia.

• A:Answer Yes, the computer has two USB-A ports. Because this computer is running Windows in "S Mode" it can only download and run apps that are in the Windows Store, but Audacity is available in the store. That's the version you'd need to get.

  Answered 3 years ago by HP Team

  
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Q: QuestionCan this be used for gaming such as games like sims 4

Asked 3 years ago by Jailynn.

• A:Answer This model will not work for the Sims 4. It works best for browsing the web and streaming video.

  Answered 3 years ago by HP Team

  
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Q: QuestionIs this compatible with Quickbooks?

Asked 3 years ago by Ali.

• A:Answer Hi Ali! Thank you for your question! As system requirements for software constantly change, we are unable to answer questions about Quickbooks compatibility. What is compatible today may not be in a few months. Please check Quickbooks' website for the most current system recommendations!

  Answered 3 years ago by HP Team

  
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Q: QuestionIs this like the stream laptop's?

Asked 3 years ago by Wendy.

• A:Answer Yes, it's like the Stream laptops.

  Answered 3 years ago by HP Team

  
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