Questions & Answers

Q: QuestionDoes this Word version have talk-to-text option?

Asked 3 years ago by Talktotext.

Q: Questiondoes this computer support the elgato capture card hd60 s ?

Asked 4 years ago by Anonymous.

Q: QuestionWhat are the Graphics/GPU specs? I'm seeing conflicting info in the description and the Q&A. The description says Intel HD Graphics 5500 but a Q&A answer says 3000. Please advise. I need a machine with min 4000.

Asked 4 years ago by Graphics.

• A:Answer Hello there. Thank you for your question. Looking at the product specifications provided on the retailer's website, this HP - EliteBook 14" refurbished laptop comes with an Intel® Core™ i5-5200U Processor, which has integrated graphics Intel® HD Graphics 5500. Thank you for choosing Intel!

  Answered 4 years ago by Intel team

  
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Q: QuestionIs this model compatible with Microsoft word 2019? (Not the office 365)

Asked 4 years ago by Josh.

• A:Answer Yes. I found a key online for a to reasonable price, and installed it. It is works great.

  Answered 4 years ago by DTinStPaulVerified Purchase

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Q: QuestionCan this computer be upgraded to Windows 11?

Asked 4 years ago by Grant.

• A:Answer Hello Grant. Thank you for your question. This HP EliteBook Refurbished laptop system comes with an Intel® Core™ i5-5200U Processor, which is not listed under the Supported Intel Processors for Windows 11 operating system. In this instance, to verify if this system is fully compatible with Windows 11 operating system, we suggest you contacting the system manufacturer. To contact the system manufacturer, you can access the following link: ***https://support.hp.com/us-en/contact-hp*** Thank you for choosing Intel!

  Answered 4 years ago by Intel team

  
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Q: QuestionDoes this computer use DirectX 11?

Asked 4 years ago by Rob.

• A:Answer Hello Rob. We are sorry for the delay in answering. This HP EliteBook notebook comes with an Intel® Core™ i5-5200U Processor which supports DirectX 11.2 and DirectX 12. Thank you for choosing Intel!

  Answered 4 years ago by Intel team

  
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Q: QuestionHow long is the battery life with average normal use

Asked 5 years ago by Anonymous.

Q: QuestionDoes this laptop have bluetooth?

Asked 5 years ago by Bluetooth.

• A:Answer Thank you for the question. Yes, the EliteBook 840 G2 has Bluetooth connectivity.

  Answered 5 years ago by HP Team

  
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Q: Question¿ Does this laptop have a VGA port

Asked 5 years ago by Anonymous.

• A:Answer Thanks for your question! The HP EliteBook 14: Refurbished Laptop does include a VGA port.

  Answered 5 years ago by HP Team

  
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Q: QuestionDoes this laptop accept 220 volt / 50 Hz input without an adapter?

Asked 5 years ago by RueB.

• A:Answer Hi Rue. Yes the power adapter for the laptop works with 100 - 240V - 50/60hz. You may need an adapter for the US 3 prong plug depending on the country you will be using it in.

  Answered 5 years ago by HP Team

  
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Q: QuestionHow old is this computer? When was it first purchased?

Asked 5 years ago by Gus.

• A:Answer The CPU in this model is from around 2015, the laptop would be from around that time as well.

  Answered 5 years ago by HP Team

  
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Q: QuestionDoes this have a cd/dvd drive?

Asked 5 years ago by Lee.

• A:Answer No, this laptop does not have a CD/DVD drive.

  Answered 5 years ago by HP Team

  
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Q: QuestionCan this laptop plat Minecraft Java?

Asked 5 years ago by Anonymous.

• A:Answer Yes it can.

  Answered 5 years ago by HP Team

  
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Q: QuestionIs this laptop a Windows 10?

Asked 5 years ago by Aero.

• A:Answer Yes

  Answered 5 years ago by Wayno

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Q: QuestionCan you upgrade the RAM?

Asked 5 years ago by Atari.

• A:Answer Yes, you can upgrade it to a maximum of 16 gigabytes of RAM.

  Answered 5 years ago by HP Team

  
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Q: QuestionDoes this computer have an HDMI output?

Asked 5 years ago by Anonymous.

• A:Answer This model has a DisplayPort output. You will need to get a DisplayPort to HDMI adapter to use an HDMI monitor with this laptop.

  Answered 5 years ago by HP Team

  
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Q: Questioncan you play the sims 4 on this computer

Asked 5 years ago by jo.

• A:Answer Yes you can play SIMS 4 on this computer.

  Answered 5 years ago by HP Team

  
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Q: QuestionDoes this have a webcam

Asked 5 years ago by RE.

• A:Answer Yes, it does.

  Answered 5 years ago by HP Team

  
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Q: QuestionWhat is the warranty on this device?

Asked 5 years ago by Ross.

• A:Answer This laptop comes with 90 day limited warranty for parts and labor.

  Answered 5 years ago by HP Team

  
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