Questions & Answers

Q: QuestionWhat charger port does this laptop have? And does it come with a charger?

Asked 8 months ago by Anonymous.

This question was asked about the related product: HP - EliteBook 14" Full HD Refurbished Laptop - Intel 8th Gen Ultra 7-8550U with 16GB Memory - 512GB SSD Storage - Gray

Q: QuestionWhat warranty do refurbished laptops come with, and can extended warranties be purchased:?

Asked 10 months ago by Skipper.

• A:Answer Thank you for the question. Warranties for refurbished laptops vary, anywhere from 90 days to one year. Protection plans can be purchased at a reasonable cost. Please reach out to Best Buy to discover if a warranty is offered on this refurbished EliteBook.

  Answered 10 months ago by HP Team

  
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Q: QuestionIf this model has a 512GB SSD why do the specifications say it only has 256GB?

Asked 1 year ago by PCNerd46.

• A:Answer Thank you for the question. We are unable to ascertain the capacity of the SSD. Please reach out to Best Buy directly to inquire about this refurbished HP EliteBook 840 G5.

  Answered 1 year ago by HP Team

  
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Q: QuestionAre Best Buy HP refurbished laptops certified by HP?

Asked 1 year ago by JC.

• A:Answer Thank you for your question and concern about refurbished HP computers sold through Best Buy? Yes, they are certified by HP and have the same one-year factory warranty as a new HP computer.

  Answered 1 year ago by HP Team

  
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Q: QuestionIs the touchpad multi-touch or are the separate left and right click buttons?

Asked 1 year ago by Nickff.

This question was asked about the related product: HP - EliteBook 14" Full HD Refurbished Laptop - Intel 8th Gen Ultra 7-8550U with 16GB Memory - 512GB SSD Storage - Gray

• A:Answer Nick, thank you for your question about this HP EliteBook! The touchpad is multi-touch and the buttons are in the bottom corners.

  Answered 1 year ago by HP Team

  
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Q: QuestionDoes this come with any sort of warranty with it being refurbished?

Asked 1 year ago by Anonymous.

This question was asked about the related product: HP - EliteBook 14" Full HD Refurbished Laptop - Intel 8th Gen Ultra 7-8550U with 16GB Memory - 512GB SSD Storage - Gray

• A:Answer Thank you for the question. Best Buy's specification for this refurbished EliteBook indicates that there's a warranty of 364 days. Please reach out to Best Buy for more information.

  Answered 1 year ago by HP Team

  
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Q: QuestionHi! Just wondering the year of this laptop and if it could handle gaming up to games like beamng drive. Thanks! 😁

Asked 2 years ago by Maxwell.

This question was asked about the related product: HP - EliteBook 14" Full HD Refurbished Laptop - Intel 8th Gen Ultra 7-8550U with 16GB Memory - 512GB SSD Storage - Gray

• A:Answer Hello, according to Beamng Drive's website these are the requirements to run the game efficiently for performance: OS: Windows 10 64-Bit; CPU: AMD Ryzen 7 1700 3.0Ghz / Intel Core i7-6700 3.4Ghz (or better); RAM: 32 GB RAM; GPU: AMD R9 290 / Nvidia GeForce GTX 970; DirectX: Version 11; Storage: 50 GB available space; Additional Notes: Installing game mods will increase required storage space. Gamepad recommended. Thank you for being an HP customer!

  Answered 2 years ago by HP Team

  
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Q: QuestionCan I upgrade the memory to 32gigs

Asked 3 years ago by Feenix.

• A:Answer Thank you for the question. Yes, you can increase the RAM to 32GB in total (16GB per slot).

  Answered 3 years ago by HP Team

  
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Q: QuestionDoes this laptop have an AD card reader?

Asked 3 years ago by Jack.

This question was asked about the related product: HP - EliteBook 14" Full HD Refurbished Laptop - Intel 8th Gen Ultra 7-8550U with 16GB Memory - 512GB SSD Storage - Gray

• A:Answer Hi Jack, thank you for the question. Yes, this refurbished EliteBook laptop has a Medica Card reader.

  Answered 3 years ago by HP Team

  
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Q: QuestionDoes this laptop come with excel, word or PowerPoint? Did you have to purchase that separately?

Asked 7 months ago by Lukes75.

• A:Answer No, it did not come with these. I did not purchase because I cannot afford to purchase it.

  Answered 7 months ago by CelestineH

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