Questions & Answers

Q: QuestionWhat type of battery is included with the HP Elitebook?

• A:Answer The HP Elitebook uses a Lithium-ion battery.

Q: QuestionWhat year was this HP Elitebook released?

• A:Answer The HP Elitebook 745 G6 was released in 2019.

Q: QuestionWhat is the screen size of this HP Elitebook?

• A:Answer This HP Elitebook has a 14-inch screen.

Q: QuestionWhat is the storage capacity of this HP Elitebook?

• A:Answer This HP Elitebook comes with 256 GB SSD storage.

Q: QuestionHow much system memory does this HP Elitebook have?

• A:Answer This HP Elitebook comes with 8 GB of system memory.

Q: QuestionIS THIS LAPTOP A TOUCH SCREEN... ?

Asked 1 year ago by CAKEMASTER.

• A:Answer Cakemaster, thank you for your question on this HP EliteBook. This has a good hardware configuration for doing every day work for home, classes, and business. However it does not have a touch screen.

  Answered 1 year ago by HP Team

  
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Q: QuestionCan I play a cd/DVD disk on it !

Asked 5 months ago by Leapy.

• A:Answer Thanks for your question. You would need to use an external USB disk drive with this laptop.

  Answered 5 months ago by HP Team

  
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Q: QuestionDoes this laptop come with a charger / charging cable?

Asked 8 months ago by Isaac.

• A:Answer Isaac, thank you for your interest in this HP Elitebook! Yes it does come with the charger and cable.

  Answered 8 months ago by HP Team

  
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Q: QuestionHow often does Best Buy sell broken product under “refurbished” and refuse to replace it?

Asked 1 year ago by NewPurchase.

Q: Questioncan this be upgraded to windows 11?

Asked 1 year ago by jim.

• A:Answer Jim, thank you for your question on this HP EliteBook! This laptop and its series has full Windows 11 driver support by HP, so you can upgrade this to Windows 11. You can find the drivers on the HP Support website.

  Answered 1 year ago by HP Team

  
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Q: QuestionWhat are the conditions of this item fair, good or excellent?

Asked 1 year ago by Javi.

• A:Answer Thank you for your question. Please reach out to your local Best Buy store for questions on their refurbished products.

  Answered 1 year ago by HP Team

  
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Q: QuestionCan the Sims 4 be played on this laptop?

Asked 1 year ago by LeeM.

• A:Answer Hi, and thank you for asking the question. No, I'm sorry, but Sims 4 cannot be played on this laptop. It requires 1 gigabyte of dedicated Video RAM, and this computer doesn't have a separate video card with dedicated video memory.

  Answered 1 year ago by HP Team

  
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Q: QuestionDoes this laptop have a built in sd card reader?

Asked 1 year ago by ChrisB.

• A:Answer Thank you for the question. The EiteBook 745 G6 was originally designed with the SD card slot as an optional feature. Without having the actual refurbished unit, we are unable to tell if a card slot is a feature of this particular unit. Please reach out to Best Buy for assistance.

  Answered 1 year ago by HP Team

  
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Q: QuestionDoes jeyboard light up and atw the numbers on right side

Asked 1 year ago by Anonymous.

• A:Answer This Elitebook G6 laptop does not have a backlit keyboard nor does it have a numeric keyboard.

  Answered 1 year ago by HP Team

  
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Q: QuestionCan I use this for my tablet? It's a Artist 12 2nd gen

Asked 2 years ago by Guest.

• A:Answer Hi, Guest, and thanks for asking the question. The laptop doesn't fold into tablet mode, so it can't be used as a tablet. The Envy models generally can be folded into tablet mode.

  Answered 1 year ago by HP Team

  
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Q: QuestionPlease verify RAM upgrade. According to MyHPSupport HP EliteBook 745 G6 Notebook PC Specifications The Ryzen 7 Pro model will support 32GB RAM. 2X16

Asked 2 years ago by RetiredFGIT.

• A:Answer Laptop is upgradable to 32GB RAM and upgrade is recommended.

  Answered 2 years ago by TechSpecVerified Purchase

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Q: QuestionWhat type of graphics card is in this system?, nothing is listed

Asked 2 years ago by Mark.

• A:Answer AMD Radeon(TM) RX Vega 10 Graphics

  Answered 2 years ago by TechSpecVerified Purchase

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Q: Questioncan i upgrade the ram

Asked 2 years ago by Matt.

• A:Answer Yes. 32GB - 16GB X 2

  Answered 2 years ago by TechSpecVerified Purchase

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