Questions & Answers

Q: QuestionWhat is the screen size of the HP Elitebook 840 G5?

• A:Answer The HP Elitebook 840 G5 has a 14-inch screen.

Q: QuestionHow much RAM does this refurbished HP Elitebook come with?

• A:Answer This refurbished HP Elitebook 840 G5 comes with 16GB of RAM.

Q: QuestionDoes this HP Elitebook have a backlit keyboard?

• A:Answer No, this HP Elitebook 840 G5 does not have a backlit keyboard.

Q: QuestionWhat is the storage capacity of this HP laptop?

• A:Answer This HP Elitebook 840 G5 has a 256GB SSD.

Q: QuestionWhat year was this HP Elitebook laptop released?

• A:Answer The HP Elitebook 840 G5 was released in 2018.

Q: Questionhow many usb ports are there and would this be fit for coding and gaming

Asked 1 year ago by Anonymous.

• A:Answer This HP Elitebook 840 G5 has two USB Type-A ports and one USB Type-C port. This laptop would work for coding, but it does not have a dedicated GPU for gaming. Thanks for your question.

  Answered 1 year ago by HP Team

  
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Q: Questioncan this laptop run VR?

Asked 2 years ago by monsterio.

• A:Answer You can check the requirements for the software (or hardware) you would like to use by looking up the system requirements for it from the publisher's website. You will want to make sure that the device you want to use it on meets the minimum requirements. Updates and modifications can impact what settings you can run the software (or hardware) on or if you can use the software at all. As this model is refurbished, you would want to reach out to the refurbisher to confirm any possible changes made to the original model.

  Answered 2 years ago by HP Team

  
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Q: QuestionCan the OS be upgraded to Windows11?

Asked 9 months ago by JP.

• A:Answer Thank you for the question. Yes, Window 11 supports the i5-8350U processor in this EliteBook 840 G5.

  Answered 9 months ago by HP Team

  
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Q: QuestionDoes this refurbished laptop include the original battery, or a new replacement battery?

Asked 1 year ago by Bob.

• A:Answer Hi Bob! Typically refurbished laptops will have the original battery. Please reach out to Best Buy directly for more information.

  Answered 1 year ago by HP Team

  
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Q: QuestionIs there a docking station available for this laptop? If so, model number and price, please?

Asked 1 year ago by Mack.

• A:Answer Yes, a very good one is this: https://www.bestbuy.com/site/hp-thunderbolt-4-docking-station/6523277.p?skuId=6523277

  Answered 1 year ago by HP Team

  
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Q: QuestionCan I split 2 monitors with this laptop through my thunderbolt hub? Thank you

Asked 2 years ago by Daniel.

• A:Answer If you're looking to do two monitors _plus_ the one that's in the laptop, the Intel graphics processor in the computer can't drive all three

  Answered 2 years ago by HP Team

  
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Q: Questioncan i install my old office 2010 and adobe photoshop 2007

Asked 2 years ago by office2010.

• A:Answer Thank you for the question. You can do that. If you expect to have a large amount of files, you might want to connect an external SSD to increase storage.

  Answered 2 years ago by HP Team

  
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Q: QuestionIs it Wi-Fi and blue tooth compatible

Asked 2 years ago by SXS.

• A:Answer This model supports both Wireless and Bluetooth.

  Answered 2 years ago by HP Team

  
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Q: QuestionHow long does the laptop last after fully charged?

Asked 2 years ago by Nee.

• A:Answer Battery life on refurbished laptops like this can vary, but it should be about 8 hours under normal "mixed use".

  Answered 2 years ago by HP Team

  
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Q: QuestionIs the SSD Upgradable?

Asked 2 years ago by WISEGUYY.

• A:Answer Thank you for the question. Yes, you can switch out the SSD for one of more capacity if you wish.

  Answered 2 years ago by HP Team

  
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Q: QuestionWill this specific model include Backlit keyboard?

Asked 2 years ago by KindShopper2022.

• A:Answer As you may know, there are several variants of the 840 G5 laptop-some of which come with backlight keyboards and some without . Unfortunately, there isn't enough information in the listing to tell which variant or variants they're selling. Your best option is to contact Best Buy support directly to see if they can give you a definitive answer.

  Answered 2 years ago by HP Team

  
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Q: QuestionWould I be able to run Microsoft Power BI Desktop on this computer?

Asked 3 years ago by testsqtest.

• A:Answer Thank you for the question. Yes, Microsoft Power BI has very simple system requirements.

  Answered 2 years ago by HP Team

  
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Q: QuestionWhat type of warranty does the Renewed item come with? I see 18 month but wondered if maybe that is the original warranty.

Asked 3 years ago by meanjeanslo.

• A:Answer Thank you for the question. Refurbished items are rarely subject to the original HP warranty. Please reach out to Best Buy directly to determine what their offered warranty covers.

  Answered 3 years ago by HP Team

  
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Q: QuestionIs this laptop eligible for a Windows 11 upgrade?

Asked 3 years ago by meanjeanslo.

• A:Answer Yes, this Elitebook is Windows 11 compatible.

  Answered 3 years ago by HP Team

  
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