Questions & Answers

Q: QuestionDoes this HP Elitebook laptop have a backlit keyboard?

• A:Answer No, this HP Elitebook laptop does not have a backlit keyboard.

Q: QuestionHow much RAM does this HP Elitebook have?

• A:Answer This HP Elitebook laptop comes with 16GB of RAM.

Q: QuestionWhat type of storage does this HP Elitebook laptop have?

• A:Answer This HP Elitebook laptop is equipped with a 512GB Solid State Drive (SSD).

Q: QuestionWhat is the screen size of this HP Elitebook laptop?

• A:Answer The screen size of this HP Elitebook laptop is 14 inches.

Q: QuestionHow many and what type of ports are there for connectivity? (how many USB A and USB C?)

Asked 7 months ago by Meji.

• A:Answer Hi Meji, thank you for the question. This refurbished EliteBook 845 G7 has two USB Type-C® (Alt mode) ports,; one USB 3.1 Gen 1 port (charging); and one USB 3.1 Gen 1.

  Answered 7 months ago by HP Team

  
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Q: QuestionIs it good for gaming?

Asked 8 months ago by CATDOG498.

• A:Answer Thank you for your question about this refurbished HP EliteBook! Even though it is good for productivity, it lacks the graphics card that would make it good for gaming. Best Buy carries the HP Victus and HP Omen gaming laptops, which are made with gaming in mind.

  Answered 8 months ago by HP Team

  
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Q: QuestionIs this compatible with the Ultra Slim Dock, D9Y32UT#ABA ? If not, is there another HP laptop that is compatible with this docking station?

Asked 9 months ago by Jimmy.

• A:Answer Hello, Jimmy. Thanks for your question. The HP EliteBook 845 G7 is not compatible with the HP Ultra Slim Docking Station (model D9Y32UT#ABA). The HP EliteBook 845 G7 laptop has at least one USB Type-C (Alt mode) ports, it's compatible with docking stations that support USB-C Alt Mode.

  Answered 9 months ago by HP Team

  
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Q: QuestionCan it be upgraded to 1 TB and more ram?

Asked 11 months ago by Jason.

• A:Answer Thank you for the question. Yes, the RAM and SSD can be upgraded. We recommend that this be done by a professional technician.

  Answered 11 months ago by HP Team

  
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Q: QuestionWhat company is responsible for the refurbishment? Is it done in-house by Geek Squad or a third party?

Asked 11 months ago by Highpardoner.

• A:Answer Thank you for the question. Refurbished products are repaired and restored to a like-new state (may have minor scratches), either by one of Best Buy's in-house repair centers, the manufacturer or a third-party refurbishment company.

  Answered 11 months ago by HP Team

  
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Q: Questionis this in s mode?

Asked 1 year ago by lex.

• A:Answer Thank you for your question. This Elitebook laptop has the Windows 10 Pro operating system.

  Answered 1 year ago by HP Team

  
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Q: QuestionIs this eligible for a free Windows 11 upgrade?

Asked 1 year ago by TechGuy3294.

• A:Answer Hello and thank you for asking. The HP EliteBook 845 G7 refurbished laptop is eligible for an upgrade to Windows 11 Pro. You must also enable TPM 2.0 and Secure Boot.

  Answered 11 months ago by HP Team

  
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