“Hello, can the laptop is charged directly with thunderbolt(usb-c) when the laptop is on? I just get a new one. It is only charged through usb-c when the laptop is completely shut down. How can I enable usb-c charging when the laptop is on?”
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Your better off charging the laptop with the power cord.
Sorry, there was a problem. Please try again later.Hi Danial, thank you for asking. The Envy 16-h1053dx has 2 Thunderbolt™ 4 with USB Type-C® 40Gbps signaling rate ports that support USB Power Delivery, DisplayPort™ 1.4, and HP Sleep and Charge. If the port is not supplying power delivery/charging while powered on, please reach out to HP Support for assistance.
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