Questions & Answers

Name: HP - Envy 17.3" Full HD Touch-Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Glacier Silver
Brand: HP
SKU: 6572056
Price: 305.99 USD
Rating: 4.7 (677 reviews)

HP - Envy 17.3" Full HD Touch-Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Glacier Silver

Model:: 17-da0013dx/9S1R7UA#ABA; |
SKU:: 6572056

User rating, 4.7 out of 5 stars with 677 reviews.

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QuestionWhat is the warranty on this laptop? Is it covered for accidental user damage?
Asked 10 months ago by MomD.
- Answer Hello and thank you for your question. This laptop does not include accidental user damage. You would need to purchase the Accidental Geek Squad Protection service with the laptop.
  Answered 10 months ago by HP Team
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QuestionDoes HP Envy have Microsoft Office pre-installed or do I need to purchase Microsoft 365 subscription separately?
Asked 10 months ago by MPB.
- Answer Thank you for your question. Microsoft 365 is a separate purchase for this Envy 17-da0013dx laptop.
  Answered 10 months ago by HP Team
  Answer this question
QuestionI lost the charger for my laptop. What charger is compatible? And can I buy it at Best Buy?
Asked 11 months ago by Melda.
- Answer Melda, I am sorry to hear that you lost the charger for this HP Envy laptop! You can use a standard 65W USB-C charger with this, which are universal and carried in-store at Best Buy!
  Answered 11 months ago by HP Team
  Answer this question
QuestionHow many USB ports are on this laptop?
Asked 11 months ago by Char.
- Answer Hi Char, thank you for the question. The Envy 17-da0013dx has 2 USB Type-A 10Gbps signaling rate; 1 USB Type-A 10Gbps signaling rate (HP Sleep and Charge), 1 USB Type-C® 10Gbps signaling rate (USB Power Delivery, DisplayPort™ 2.1, HP Sleep and Charge); and 1 Thunderbolt™ 4 with USB Type-C® 40Gbps signaling rate (USB Power Delivery, DisplayPort™ 2.1, HP Sleep and Charge).
  Answered 11 months ago by HP Team
  Answer this question
Questiondoes this model have usb ports
Asked 11 months ago by turqsky.
- Answer Thank you for your question. The 17-da0013dx Envy laptop has the following ports:1 Thunderbolt 4 with USB Type-C 40Gbps signaling rate (USB Power Delivery, DisplayPort 2.1, HP Sleep and Charge) 1 USB Type-C 10Gbps signaling rate (USB Power Delivery, DisplayPort 2.1, HP Sleep and Charge, 1 USB Type-A 10Gbps signaling rate (HP Sleep and Charge), 2 USB Type-A 10Gbps signaling rate, 1 Headphone/microphone combo and 1 HDMI 2.1 port.
  Answered 11 months ago by HP Team
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QuestionIs there a fingerprint access to this computer?
Asked 1 year ago by DDH.
- Answer Thank you for the question. The Envy 9S1R7UA does not have a fingerprint reader but it does have a 5MP IR camera, for logging on with facial recognition. You can also use a PIN.
  Answered 1 year ago by HP Team
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QuestionMy wife insists on keeping several windows (I'm talking 40+) open all of the time and then complains that her computer is slow. Since I know that she will never change will this computer be the solution to that problem?
Asked 1 year ago by Happywifehappylife.
- Answer Thank you for your interest in this HP Envy laptop! That would depend on the processor, amount of memory, and the software she uses. For basic home, work, and school applications, 16GB of memory works very well. She will also be able to keep multiple browser tabs open with this memory.
  Answered 1 year ago by HP Team
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QuestionIs this laptop compatible with a sim card? If so, where can I locate the sim card area on the laptop?
Asked 1 year ago by Johannes.
- Answer Hello and thank you for asking. The HP 17-da0013dx laptop does not have the necessary hardware to connect to a cellular network and therefore it has no SIM card slot. It does support connecting to wireless networks using the Wi-Fi 6E standard.
  Answered 1 year ago by HP Team
  Answer this question
QuestionWhat is screen resolution and battery life?
Asked 1 year ago by Tak.
- Answer Thank you for the question. The display on the Envy 9S1R7UA is FHD (1920 x 1080). Battery life using mobile settings is indicated as up to 10 hours and 45 minutes. It supports battery fast charge: approximately 50% in 30 minutes.
  Answered 1 year ago by HP Team
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Questionhow much memory is required to run the Sibelius program?
Asked 1 year ago by Anonymous.
- Answer Thank you for the question. It appears that the minimum memory requirement for Sibelius is 1 GB of RAM. However, some recommend more depending on different versions of Sibelius and whether you want to install the Sibelius Sounds library. As system requirements for software constantly change, we suggest that you check the software manufacturer's website for the most current system recommendations.
  Answered 1 year ago by HP Team
  Answer this question
QuestionIf I buy the HP Envy computer and the microsoft home software with the 4 yr geek squad protection can this be set up on the computer before I pick it up on Dec 7th in Tupelo MS? Also I have an HP Envy with Core i7, 7th Gen. Is there any kind of trade in?
Asked 1 year ago by Arco.
- Answer Thank you for the question. Please reach out to your local Best Buy for assistance with setting up your new laptop and inquiring about current trade-in offers.
  Answered 1 year ago by HP Team
  Answer this question
Questionwhat number ink does it use hava9015 printer and plenty of spare ink
Asked 1 year ago by Anonymous.
- Answer Hello and thank you for asking, but the HP 17-da0013dx is a computer and does not use ink.
  Answered 1 year ago by HP Team
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QuestionDoes this come with a pen/stylus?
Asked 1 year ago by calyx.
- Answer No
  Answered 1 year ago by SherryH
  Answer this question
Questionwhat is the warranty on the open box excellent condition?
Asked 1 year ago by MarkG.
- Answer Thanks for your question. The open-box laptops will come with the same manufacturer 1 year warranty.
  Answered 1 year ago by HP Team
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QuestionIs this a gaming computer?
Asked 1 year ago by Tuffenuff.
- Answer Thanks for your question today. This HP Envy laptop is not a gaming model. You will want to look for the the HP OMEN or HP Victus models.
  Answered 1 year ago by HP Team
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QuestionI purchased but lost the power cord. Where can I get a replacement cord and what cord
Asked 1 year ago by Marty.
- Answer Marty, I am sorry to hear that you lost the power cord for your HP Envy 17 laptop. You can purchase a new power cord-adapter right in the store. You can also also ask Best Buy Geek Squad about a replacement power cord.
  Answered 1 year ago by HP Team
  Answer this question
Questionwhat is the weight of the lab top and does it have arabic english language key board
Asked 1 year ago by saud.
- Answer Hello, you can: Select Start > Settings > Time & language > Language & region. In Preferred languages, select Add a language, enter the language you want, then select Next. This laptop is 5.5lbs in weight. Thank you for choosing HP!
  Answered 1 year ago by HP Team
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Questionbacklit keyboard?
Asked 1 year ago by Anonymous.
- Answer Thank you for your question on the HP Envy laptop! All HP Envy laptop and 2-in-1 (x360) models are equipped with backlit keyboards, including this one!
  Answered 1 year ago by HP Team
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QuestionCan Best Buy/Geek Squad transfer data from my existing laptop to the new laptop bought from Best Buy? My existing laptop the screen is blank.
Asked 1 year ago by Doug.
- Answer Thank you for your question. Please contact your local Best Buy store for Geek Squad services.
  Answered 1 year ago by HP Team
  Answer this question
QuestionIs this a 2 in 1?
Asked 1 year ago by Bazmeh.
- Answer Thanks for your question. This model is a touchscreen, but it does not fold flat like a 2 in 1 model.
  Answered 1 year ago by HP Team
  Answer this question

Showing 61-80 of 96 questions

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Questions & Answers

HP - Envy 17.3" Full HD Touch-Screen Laptop - Intel Core Ultra 7 - 16GB Memory - 1TB SSD - Glacier Silver

Q: QuestionWhat is the warranty on this laptop? Is it covered for accidental user damage?

Q: QuestionDoes HP Envy have Microsoft Office pre-installed or do I need to purchase Microsoft 365 subscription separately?

Q: QuestionI lost the charger for my laptop. What charger is compatible? And can I buy it at Best Buy?

Q: QuestionHow many USB ports are on this laptop?

Q: Questiondoes this model have usb ports

Q: QuestionIs there a fingerprint access to this computer?

Q: QuestionMy wife insists on keeping several windows (I'm talking 40+) open all of the time and then complains that her computer is slow. Since I know that she will never change will this computer be the solution to that problem?

Q: QuestionIs this laptop compatible with a sim card? If so, where can I locate the sim card area on the laptop?

Q: QuestionWhat is screen resolution and battery life?

Q: Questionhow much memory is required to run the Sibelius program?

Q: QuestionIf I buy the HP Envy computer and the microsoft home software with the 4 yr geek squad protection can this be set up on the computer before I pick it up on Dec 7th in Tupelo MS? Also I have an HP Envy with Core i7, 7th Gen. Is there any kind of trade in?

Q: Questionwhat number ink does it use hava9015 printer and plenty of spare ink

Q: QuestionDoes this come with a pen/stylus?

Q: Questionwhat is the warranty on the open box excellent condition?

Q: QuestionIs this a gaming computer?

Q: QuestionI purchased but lost the power cord. Where can I get a replacement cord and what cord

Q: Questionwhat is the weight of the lab top and does it have arabic english language key board

Q: Questionbacklit keyboard?

Q: QuestionCan Best Buy/Geek Squad transfer data from my existing laptop to the new laptop bought from Best Buy? My existing laptop the screen is blank.

Q: QuestionIs this a 2 in 1?

Most-viewed items

QuestionWhat is the warranty on this laptop? Is it covered for accidental user damage?

QuestionDoes HP Envy have Microsoft Office pre-installed or do I need to purchase Microsoft 365 subscription separately?

QuestionI lost the charger for my laptop. What charger is compatible? And can I buy it at Best Buy?

QuestionHow many USB ports are on this laptop?

Questiondoes this model have usb ports

QuestionIs there a fingerprint access to this computer?

QuestionMy wife insists on keeping several windows (I'm talking 40+) open all of the time and then complains that her computer is slow. Since I know that she will never change will this computer be the solution to that problem?

QuestionIs this laptop compatible with a sim card? If so, where can I locate the sim card area on the laptop?

QuestionWhat is screen resolution and battery life?

Questionhow much memory is required to run the Sibelius program?

QuestionIf I buy the HP Envy computer and the microsoft home software with the 4 yr geek squad protection can this be set up on the computer before I pick it up on Dec 7th in Tupelo MS? Also I have an HP Envy with Core i7, 7th Gen. Is there any kind of trade in?

Questionwhat number ink does it use hava9015 printer and plenty of spare ink

QuestionDoes this come with a pen/stylus?

Questionwhat is the warranty on the open box excellent condition?

QuestionIs this a gaming computer?

QuestionI purchased but lost the power cord. Where can I get a replacement cord and what cord

Questionwhat is the weight of the lab top and does it have arabic english language key board

Questionbacklit keyboard?

QuestionCan Best Buy/Geek Squad transfer data from my existing laptop to the new laptop bought from Best Buy? My existing laptop the screen is blank.

QuestionIs this a 2 in 1?