“Hi, Can this Laptop be restored using HP cloud recovery. if so does the cloud recovery set it back to factory settings including HP software and trial software. also if you were to change hardware like M.2 drive will the cloud recovery still work?”
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Thank you for the question. Yes, in the Cloud Recovery process, you'll basically restore the system to factory condition at the end, reinstalling all original software and drivers, and will download the files you've created since. Changing out the m.2 drive should not be a problem, but other hardware changes may require additional steps. Learn more, step by step, at the HP Support channel here: https://www.youtube.com/watch?v=-h2qS8Ev5NM
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