Can the RAM be upgraded? null

You told me that one 8 Gb ram is installed at only one slot, not at the board then why is your answer that is ram cannot be upgraded, in contrast, you have also claimed that the ram may be upgraded but must be carefully upgraded. why there are three contrasting answers to the same question?

Hello. Thanks for your question. The RAM on this HP Envy laptop cannot be upgraded.

“Can the RAM be upgraded?”

Asked by Raj 3 years ago

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HP - ENVY 2-in-1 13.3" Touch-Screen Laptop - Intel Evo Platform - Core i7 - 8GB Memory - 512GB SSD - Natural Silver-Front_Standard

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You told me that one 8 Gb ram is installed at only one slot, not at the board then why is your answer that is ram cannot be upgraded, in contrast, you have also claimed that the ram may be upgraded but must be carefully upgraded. why there are three contrasting answers to the same question?
Answered by Anonymous 3 years ago
Sorry, there was a problem. Please try again later.
Hello. Thanks for your question. The RAM on this HP Envy laptop cannot be upgraded.
Answered by HP Team 3 years ago
Sorry, there was a problem. Please try again later.