“The HP Team has given conflicting answers as to whether additional memory can be added or not. Sometimes they said yes, and sometimes no. Please take the time to find the correct answer - is there a 2nd empty memory slot that can be used or not? Thanks.”
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Thank you for the question. The memory is "onboard", meaning it's soldered in, and the slot is indicated as not user accessible. While professional technicians could de-solder and upgrade the ram, the average person cannot, so often the answer to this question is "not upgradeable".
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