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Hello John, and thank you for your question. HP Warranty decisions are determined by HP Technical Support. Unfortunately, this Q&A forum does not have information on how hypothetical or potential issues are resolved, as each issue is unique and has its own set of circumstances and solutions. You can also bring your computer to the IT Professionals at Best Buy's Geek Squad for diagnostic and repair.
Sorry, there was a problem. Please try again later.I don't know-but the best place to ask is the HP support line. https://support.hp.com/us-en/computer
Sorry, there was a problem. Please try again later.
