A:AnswerThank you for the question The Envy 15-es2508dx has two RAM slots, each occupied with 8GB DIMM RAM. You can switch the included RAM if you want to add more, but note that the slots are not readily user accessible. We recommend that upgrades be performed by professional technicians.
A:Answer1355U - which is what Best Buy said this laptop had. However, that was actually a lie and it has a 1260P processor, which is an older model.
Unfortunately, Best Buy has been incredibly unhelpful regarding this issue and has refused to accept any responsibility for making this mistake.
A:AnswerThank you for the question. The 15-es2508dx has two fans - one for the GPU and one for the CPU. You can control the fans to some extent in the HP Command Center.
A:AnswerIf you are mostly using it for things like streaming, internet, documents, games that do not require a GPU, and some photo or video editing, this has high end specs. The type of software you are using may vary and you will want to check the publisher's site to make sure this meets all of the requirements necessary for that software. Updates can impact the settings you can run the software on or if you can run it at all. Intel Evo laptops like this one are considered top of the line when it comes to overall performance.
A:AnswerThank you for the question. HP model numbers on the Best Buy site are exclusive to Best Buy. You may be able to find a comparable model on the HP site by searching by specification.
A:AnswerThank you for the question. The warranty is serviced in the country where it's used if that model is sold in that country. "The HP Global Warranty covers HP products at the level of standard warranty offered in the country in which it is used. For example, a product purchased in country "A" and moved to country "B" receives the current warranty coverage provided by country "B" (if that product is marketed or supported in country B)".
A:AnswerThank you for the question. The model is not manufactured specifically for Best Buy, however, the model number is exclusive to Best Buy as an indicator of where the laptop is sold.
A:AnswerThank you for the question. The HP Global Warranty covers HP products at the level of standard warranty offered in the country in which it is used. For example, a product purchased in country "A" and moved to country "B" receives the current warranty coverage provided by country "B" (if that product is marketed or supported in country B).
A:AnswerThis Envy 2-in-1 laptop has an HP Wide Vision 720p HD camera with camera shutter, temporal noise reduction and integrated dual array digital microphones.
A:AnswerThank you for the question. The Envy 15-es2508dx Evo build has onboard RAM, not upgradeable. The SSD can be upgraded to whatever max is available and affordable for you.
