A:AnswerHi Denis! The Envy 16-ac0023dx has the Intel® Core™ Ultra 7 155U with integrated Intel®
graphics. The graphics max dynamic frequency (maximum opportunistic graphics render clock frequency) is 1.95 GHz.
A:AnswerThank you for the question. You'll want to buy a model pre-configured with 32GB, since the Envy 16-ac0023dx has onboard RAM and cannot be upgraded later.
A:AnswerHi Hawk, thank you for the question. The power button for the 16-ac0023dx is on the top row of the keyboard. The power supply/adapter connects to the USB Type-C ports.
A:AnswerMary, I am sorry about your negative experience with your new HP Envy laptop. Your best options would be to contact Geek Squad support, HP Support, or return the laptop for an exchange if it is within the return period.
A:AnswerThank you for the question. Microsoft has included a 1-month trial of Microsoft 365 with the HP 16-ac0023dx laptop. You can activate the trial when setting up the computer, and subscribe for service after the trial. (Adobe and Xbox Game Pass are also available as a trial for one month).