“I have purchased 2 of these PCs and had to return both of them because the audio jack did not work properly. My son had to keep unplugging and replugging in his headphones to get them working. Is this a problem with this model?”
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I'm sorry that you have experienced this issue. I recommend reaching out to HP Support so they can assist you. They have access to more tools to assist you. Here's the link to HP Support: http://support.hp.com/us-en . Click "Contact HP" at the bottom left of the page. Alternatively, you can reach them by phone at 1-800-474-6836.
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