“The 4500 doesn't recognize my Dell XP. It says it can't locate drivers. we've downloaded drivers and still the problem. Any ideas?any”

1-2 of 2 Answers

• Try installing the entire printer software suite. And uninstall the optional software later if you can get things to work.

  Answered by sdbowen999 11 years ago

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• Since you've installed the appropriate drivers on your Dell XP, it's possible that it and the HP printer are not compatible. I suggest contacting Geek Squad or Dell for further assistance in troubleshooting. I hope this helps.

  Answered by JohnBBY 11 years ago

  • 

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.