“I have changed ink. Not the first time and have changed cartridge in case something was wrong with it and it does not print. It appears as if ink has run out.”
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Is it giving you an error message? When you say "it does not print", do you mean it spits out a blank page, or does it tell you it can't print? Also, and this may sound dumb, but make sure that you've removed the tape covering the printheads. It's been left on before, so it's easy to verify. If you've done everything and the cartridges still won't print, I'd return the cartridges as defective.
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