“Is this a Best Buy model? I googled the sku and model number and found only the Best Buy rating info. Does this laptop have a user upgradeable RAM and SSD?”
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HP says no but can be done by a pro. But its not hard just need to be delicate. Honestly its very simple, but it will void warranty unless geek squad does it
Sorry, there was a problem. Please try again later.I did the same Google it and it's only at best buy. About the upgrade yes you can upgrade both the ram and SSD.
Sorry, there was a problem. Please try again later.Hi Rich, the SKU (stock keeping unit) is a Best Buy number. You'd need to google the actual HP model number to get other information you're seeking. The Envy 15-ey0013dx can be upgraded, but due to the close quarters and the Li-ion battery, we always recommend that only very proficient DIY folks or certified technicians perform such upgrades.
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