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Please contact HP Tech Support directly at https://support.hp.com/us-en/contact-hp
Sorry, there was a problem. Please try again later.I do not have this problem could be a lose connection that will only get worse if this Is a new purchase go get a new one, if not I would update all the drivers on the system. If you still have the problem refer to hp, contact them for technical support if the issue proceeds then seen it in under warrenty.
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