“Every time I log onto the computer, the keyboard doesn't work and I have to log in using the touch screen. Even when I am logged in, the keyboard still doesn't work. I have tried everything and nothing seems to work.”
Answer This Question
1-2 of 2 Answers
HP has a one year manufactures warranty. If you had it under a year I would send it off to HP. Sounds like there is a connection issue to the keyboard> if you have had it longer then a year I would reach out to Geek Squid and have them look at it.
Sorry, there was a problem. Please try again later.Because a Q/A forum like this is not a good way to get the problem solved, I'd suggest talking to the HP support team, who will be able to troubleshoot the issue in real time.
Sorry, there was a problem. Please try again later.