“I am on the auto instant ink plan, I went to change the color cartilages and they were rejected you HP, whats the problem ??”

1-3 of 3 Answers

• were they mailed to you or you purchased some on your own? if they sent them then call customer service. They are very helpful. Is your printer hooked up to the internet or wifi? if not the ink will be rejected.

  Answered by GrannyK62 5 years ago

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• You need to call HP and get the right ones, sounds like they sent you the wrong cartridges. I couldn't get on the plan because they didn't like my email address, go figure.... So, I haven't had any experience you are experiencing... Sorry... Just call them.

  Answered by floridatan 5 years ago

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• Without being able to troubleshoot the issue in real time, it's impossible to say. However, the Instant Ink support team should be able to determine what the issue is and how to rectify it.

  Answered by HP Team 5 years ago

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