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Use the HP Support. I did the phone call through the app, input my number and within a few minutes HP was calling me. They should be able to help you and it is all under that first year warranty.
Sorry, there was a problem. Please try again later.Hello, Deb! There could be a few different reasons that cause the issue you're having with the copies, so I would recommend speaking with HP Support or Best Buy's Geek Squad in order to troubleshoot and help you find a solution. Thank you for your question!
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