“Printer will not recognize paper. Says there is no paper. Is it only a mechanical problem or computer communication? Geek Squad cleaned the roller and entire area but still doesn't work, Followed all instructions with images for cleaning. Can this be repaired, if so where?”
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That's what happened with my 6500. Was not able to repair it. Bought 8520.
Sorry, there was a problem. Please try again later.Are you using HP paper? HP printers are very funny when it comes to paper.
Sorry, there was a problem. Please try again later.Sorry, never had that problem. I push my paper as far as I can to the back of the paper tray, maybe try that, maybe there is a sensor that the paper has to activate at the back of the paper tray. Hope that helps. If not keep taking it back to the Geek Squad, after three repairs they replace it with the same (if you want & available) or u can get a credit for the unit and get something else. Just make sure you do this while the warranty is still in effect.
Sorry, there was a problem. Please try again later.Have you tried diferent paper? I use a standard 20 lb copy paper.
Sorry, there was a problem. Please try again later.So far I have never had a problem after 2 months of usage
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