“I purchased a hp office jet 8710 printer. Only have had it three months and the screen does not work. I have a mac apple air. I have went through all the trouvle shooting. Downloaded every program that hp required. Nope!!! Still does not work. Upset”

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• It sounds to me that the printer is not installed correctly. Or your monitor is turned off. Get the user manual online for support. Try this first, and if you can't fix it, call the Geek Squad. They can help you over the phone. Good luck!

  Answered by Cathy 7 years ago

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• I would reach out to HP support at Support.HP.com or go to your local Geek Squad to set up for warranty repair.

  Answered by HP Team 7 years ago

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