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Thank you for the question. You can do a clean install of Windows 10 or inquire about Geek Squad's cost to do that for you. Please reach out to Best Buy directly. Instructions for a clean install of Windows 10 are here: https://pureinfotech.com/downgrade-windows-11-10/
Sorry, there was a problem. Please try again later.Yes you can. However, you need to have the INTEL RAID Drivers on the windows install USB. Otherwise, the system will not see any drive you put in. Not hard to do, there are videos on how to do it. I am in the same boat as you and I now use windows 10 on this laptop with no issues.
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