Questions & Answers

Q: QuestionDoes this HP Omen desktop come with a wireless keyboard and mouse?

• A:Answer This desktop includes a wired keyboard and mouse, but not wireless.

Q: QuestionWhat type of storage does this HP Omen desktop use?

• A:Answer This HP Omen desktop comes with a 1TB PCIe NVMe SSD.

Q: QuestionHow much RAM does this HP Omen gaming desktop have?

• A:Answer This gaming desktop comes equipped with 32GB of DDR5 RAM.

Q: QuestionWhat is the maximum amount of RAM this computer can support?

• A:Answer This HP Omen desktop can support a maximum of 128GB of RAM.

Q: Question1. Can the cpu and gpu be upgraded any higher? 2. Does the ssd slot support gen4 or gen5 m.2?

Asked 1 year ago by Rivas.

• A:Answer Thank you for your question on the future upgradability of this HP Omen 40L desktop! It is equipped with two M.2 2280 PCIe Gen4 slots. The CPU can be upgraded to an AMD Ryzen 9 7900 processor (Not the X or the 3D models). The GPU is also upgradable and the tower is equipped with an 800W power supply.

  Answered 1 year ago by HP Team

  
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Q: QuestionWhat is the HP model number for the Omen RGB liquid cooler that is compatible with this pc?

Asked 8 months ago by Chris.

• A:Answer Hello, Chris! Thanks for your question on the HP OMEN 40L Gaming Desktop (GT12-1364). The compatible liquid cooler for this model is going to be part M84250-002 LCS LIQUID 120 RGB,22C2 ARTII.

  Answered 8 months ago by HP Team

  
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Q: QuestionDoes the keyboard have colors/change colors? Can the PC itself have colors/change colors?

Asked 8 months ago by Rydragon.

• A:Answer Hello and thank you for asking. The mouse and keyboard included with the HP OMEN 40L GT21-1364 do not have any color changing capability, but gaming keyboard and mice from HyperX have that ability. The internal color effects for that PC, such as the RAM or fans, are controlled from the included HP OMEN Light Studio software.

  Answered 8 months ago by HP Team

  
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Q: Questionwhat type of GPU is it? I mean like what type of 4070 is it? the 2 fan or 3 fan one?

Asked 9 months ago by AC129.

• A:Answer Hello. Thanks for your question. The HP OMEN 40L Desktop GT21-1364 Desktop computer comes with the NVIDIA GeForce RTX 4070 SUPER (12 GB GDDR6X dedicated) GPU which features a dual-fan (2-fan) design.

  Answered 9 months ago by HP Team

  
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Q: QuestionIs this unit liquid cooled or air cooled?

Asked 11 months ago by Vach.

• A:Answer Thank you for your question. The OMEN 40L Gaming Desktop (model GT21-1364) comes with an air cooling system. However, the case supports liquid cooling systems.

  Answered 11 months ago by HP Team

  
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Q: QuestionRight of the box. Turned on PC and it is showing 2 Video cards. Explain please.

Asked 9 months ago by Snoel.

• A:Answer Thank you for the question. The Omen 40L has integrated AMD Radeon™ Graphics and a dedicated graphics card, (called discrete graphics), NVIDIA® GeForce RTX™ 4070 SUPER. You have the option to use either. Most people will use the dedicated graphics for gaming and graphics-centric applications.

  Answered 9 months ago by HP Team

  
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Q: QuestionWats the gpu that is compatible with this pc ??

Asked 1 month ago by IvanV.

Q: QuestionWhat's the maximum MT/s can I swap the existing Ram for? The current Ram has a speed of 5200 MT/s. I want to upgrade to 64 GB ram.

Asked 3 months ago by Joung17.

Q: QuestionWhat's the read and write speeds of the SSD?

Asked 4 months ago by Joung17.

Q: QuestionHello, does the computer come with wifi in the motherboard or is it only ethernet connection?

Asked 4 months ago by Thaddeus.

Q: QuestionЧ Does it support 220 volts?

Asked 6 months ago by Ihor.

• A:Answer Hello. Thanks for asking. The HP Omen GT21-1364 40L gaming desktop computer uses an 800W ATX power supply which can support 110-220VAC.

  Answered 6 months ago by HP Team

  
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Q: Questiondoes the pc come with a thermal paste cpu?

Asked 6 months ago by ColossalNuke.

• A:Answer Thank you for your question about this HP Omen desktop! Yes, it is a thermal paste CPU.

  Answered 6 months ago by HP Team

  
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Q: QuestionWhat motherboard is in this computer?

Asked 7 months ago by Chris.

• A:Answer Chris, than you for your question about this HP Omen 40L gaming desktop! This uses the the HP FrostBreath board, which has a Micro ATX form factor.

  Answered 7 months ago by HP Team

  
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Q: QuestionCan I install the AMD Ryzen 9 7900 CPU myself by following YouTube tutorials, or should I take it to Best Buy? I recently bought the computer. After installation, is there anything else I need to do for the computer to function properly?

Asked 8 months ago by ed.

• A:Answer Thank you for the question. We always recommend having upgrades done by a professional technician, such as Geek Squad. This ensures that you do not accidentally damage other components in the process, which could void the warranty.

  Answered 8 months ago by HP Team

  
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Q: QuestionDoes this PC come with the ability to add more fans?

Asked 8 months ago by Alejandro.

• A:Answer Alejandro, thank you for your question about this HP Omen desktop! Yes, you can add more fans to it.

  Answered 8 months ago by HP Team

  
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