How to I fix an issue with this PC where it freezes on bootup (before the Omen logo appears)? I only had this PC for 5 days! null

Question

Wscotttem · Accepted Answer

Just 3 or 4 days ago HP had a update to the BIOS on the box. I don't know if that was to fix the issue or not.

Jimmy · Answer

Tricky. What's loading on boot up? It may not be freezing up but enumerating processes prior to booting. Antivirus is notorious for this but it may more often be whatever is loading at boot time. Check your startup: Run Task Manager by pressing and holding the Ctrl, Shift and Esc keys. Select the Startup tab. Check out the impact rating of different startup programs and try (careful here) to disable all that are showing in the high category. Skip the security related software. Get rid of malware: run a complete malware/anti-virus scan to remove malware from your computer. Hope this helps.

Answered by Jimmy 6 years ago

Keyan · Answer

Are you talking about a blue screen when booting up from shut down? There seems to be a bad driver that windows update is helpfully installing that causes it. Mine did the same. To fix it I disabled the Windows 10 fast startup feature - the thing boots so fast anyway that having it do a clean boot instead doesn’t really matter and the fast startup is notorious for causing issues.

Answered by Keyan 6 years ago

“How to I fix an issue with this PC where it freezes on bootup (before the Omen logo appears)? I only had this PC for 5 days!”

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