Questions & Answers

Q: QuestionHow do I remove the side panel? The back panel is on top one of the screws making it hard to unscrew one of the screws

Asked 5 years ago by Evo.

• A:Answer Here is the Upgrading and Service Guide. Page 9 shows how to remove the case. Here is the link: http://h10032.www1.hp.com/ctg/Manual/c06425327

  Answered 4 years ago by HP Team

  
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Q: QuestionWhere do plug the wireless mouse

Asked 5 years ago by Wes.

• A:Answer The adapter for the wireless mouse can plug into any available USB port on the PC.

  Answered 5 years ago by HP Team

  
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Q: QuestionHow do I open the cd compartment.

Asked 5 years ago by Cd.

• A:Answer Gently depress on the small button on the DVD drive cover. You can also select the drive in Windows File Explorer and it will pop open.

  Answered 5 years ago by HP Team

  
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Q: QuestionWhat type of monitor connection is available for this unit?

Asked 5 years ago by JAmes.

• A:Answer This model has 1 HDMI port and 1 VGA port.

  Answered 5 years ago by HP Team

  
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Q: QuestionCan I put a gtx 1050 ti in this thing? or maybe upgrade the power supply and go with something beefier?

Asked 5 years ago by Rickybobby.

• A:Answer This model only supports a custom size HP power supply. A standard ATX power supply will not fit.

  Answered 5 years ago by HP Team

  
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Q: Questionwhere is camera jack?

Asked 5 years ago by Anonymous.

• A:Answer If you are trying to connect a webcam, they are typically connected to the USB port either on the front of the desktop or on the back.

  Answered 5 years ago by HP Team

  
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Q: QuestionHP Pavilion comes with McAfee free trial. Q1: Why have additional McAfee security with MS Windows security in place? Q2: Will McAfee and Windows Security conflict with each other? Years ago when I switched to WN10, having both crashed my PC. Thanks

Asked 5 years ago by JohnS.

• A:Answer You can have both running. It is only a trial, you can uninstall it if needed.

  Answered 5 years ago by HP Team

  
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Q: Questionis this upgrade-able to 2 8 gb? To make 16 including 1 8 that comes with it?

Asked 5 years ago by DOGG.

• A:Answer You can upgrade the RAM on this desktop.

  Answered 5 years ago by HP Team

  
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Q: QuestionDo you know any power supplys that are small enoupgh to fit inside this pc if so can you link me one please

Asked 5 years ago by dominic.

Q: QuestionIs the SSD included in the computer SLC or MLC?

Asked 5 years ago by Anomynus1.

• A:Answer The specs do not list whether it's an SLC or MLC drive, so it's almost certainly MLC.

  Answered 5 years ago by HP Team

  
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Q: QuestionCan this play DVD?

Asked 5 years ago by Kathy.

• A:Answer Yes, the HP Pavilion Desktop - TP01-0014 has a DVD player.

  Answered 5 years ago by HP Team

  
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Q: QuestionWhat does open box mean

Asked 5 years ago by Pete.

• A:Answer This item would of been a return or store display model.

  Answered 5 years ago by HP Team

  
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Q: QuestionDoes it come with Windows installed?

Asked 5 years ago by TC.

• A:Answer It will come with Windows 10 Home installed.

  Answered 5 years ago by HP Team

  
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Q: QuestionIs this computer compatible with an Acer monitor and a Dell keyboard?

Asked 5 years ago by rufus.

• A:Answer Yes

  Answered 5 years ago by Aziz

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Q: Questioncan we play disks -dvd photos,progrtams?dvd music discs?

Asked 5 years ago by Anonymous.

• A:Answer Yes, you can play CDs and DVDs including photos on DVDs, programs and music CDs.

  Answered 2 years ago by HP Team

  
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Q: QuestionDo I need to purchase separate speakers for this desktop?

Asked 5 years ago by SR23.

• A:Answer Yes you will need to purchase speakers for this Desktop.

  Answered 5 years ago by HP Team

  
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Q: QuestionCan I replace the graphics card to accommodate 3 monitor setup? What graphics card would be best for non-gaming?

Asked 5 years ago by EDAltares.

• A:Answer The computer has an integrated graphic system, so there's no graphics card to replace (If you install a card on a computer with graphics built into the motherboard, those are disabled when you plug in the card. The computer only has a 180 watt power supply, so you may have a hard time finding a "three head" card that won't exceed the capability of the power supply. It's really not possible to make a recommendation because there are too many variables.

  Answered 5 years ago by HP Team

  
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Q: QuestionI recently purchased this computer from Best Buy. I didn't realize that it had such a small power supply at 180 watts. Will any standard 24 pin ATX power supply work or do you have to order a proprietary one from HP for an upgrade?

Asked 5 years ago by Sean.

• A:Answer The only power supply that will work in this desktop is an HP power supply.

  Answered 5 years ago by HP Team

  
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Q: Questiondoes it have netflix?

Asked 5 years ago by stan.

• A:Answer You are able to stream and upload netflix

  Answered 5 years ago by MvxxVerified Purchase

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