Questions & Answers
- Model:
- 14-ey0013dx
- |
- SKU:
- 6550235
Highly rated by customers for: Color, Design, Fast
$599.99Your price for this item is $599.99
Clearance
Comp. Value: $799.99
The comparable value price is $799.99
Page Showing 1-20 of 29 questions
Q: QuestionHow reflective is the screen surface? Looking for something more matte and non-reflective.
Asked by glarehater.
- A:Answer It is reflective. I’ve tried to work with it outside and it’s very dim.
Answered by Zaida
Q: QuestionCan I change the ssd on this laptop?
Asked by Vlad.
- A:Answer Thank you for the question. Yes, you can change the SSD if you'd like. We recommend that upgrades be performed by a professional technician.
Answered by HP Team

Q: QuestionCan this computer run Linux Distro????
Asked by LinuxUser.
- A:Answer It can, however you'll have to disable things like the secure boot feature or run it in a virtual machine
Answered by HP Team

Q: QuestionWhat is the battery life?
Asked by Samuel.
- A:Answer Thank you for the question. Battery life of the Pavilion 14-ey0013dx is indicated as up to 10 hours, using mobile settings. This model also supports battery fast charge: approximately 50% in 30 minutes.
Answered by HP Team

Q: QuestionCan I run 3ds Max on this computer?
Asked by Laura.
- A:Answer This computer has the processor and the memory to run 3DS Max, however the graphics chipset is currently undergoing testing for certification by its publisher AutoDesk. It will run and render slow. One option is to purchase a gaming laptop from either the HP Victus or Omen lines as both have dedicated graphics cards that will handle the rendering in 3DS Max.
Answered by HP Team

Q: QuestionDoes this laptop come in different colors ?
Asked by Marie.
- A:Answer Thank you for the question. It also comes in Tranquil Pink (note the different model number): https://www.bestbuy.com/site/hp-pavilion-plus-14-wide-ultra-xga-laptop-amd-ryzen-5-7540u-16gb-memory-512gb-ssd-tranquil-pink/6550235.p?skuId=6550235
Answered by HP Team

Q: QuestionIn which direction do the fans on the computer blow? I was wondering whether they would blow air out vents at the hinge or below them, since one computer I use has vents on the bottom for intake and a vent at the hinge for exhaust.
Asked by AdityaM.
- A:Answer Thank you for your question about cooling. The fans push air outward from the components. Make sure the vents are clear by having the laptop on a hard surface like a desk or a cooling pad.
Answered by HP Team

Q: QuestionWill these be back in stock?
Asked by Ceci.
- A:Answer Thank you for the question. Unfortunately, this forum does not have access to store stock expectations. Please reach out to Best Buy directly for assistance.
Answered by HP Team

Q: QuestionDo I need to buy Windows 10?
Asked by nancy.
- A:Answer Hi, and thank you for asking the question. No, you don't need to buy Windows 10. The computer comes with Windows 11 pre-loaded
Answered by HP Team

Q: QuestionBrightness/Nits??
Asked by TJtechlover.
- A:Answer Hello there. Thank you for your question! This laptop will come with a 300 nits display.
Answered by HP Team

Q: QuestionIs the battery replaceable?
Asked by JimmyN.
- A:Answer Thank you for the question. The Pavilion 15-fc0093dx battery, can be replaced by a professional technician or very skilled DIY tech, due to the volatility of lithium-ion batteries and required safe handling.
Answered by HP Team

Q: QuestionIs the laptop screen glossy or matte ( I’m looking for a screen that is more glossy ).
Asked by Ayah.
- A:Answer Hello Ayah, thank you for your question! This particular model comes with an anti-glare display, which does tend to be more on the matte side rather than a glossy display.
Answered by HP Team

Q: Questionis it touch screen
Asked by Anonymous.
- A:Answer Hello there. Thank you for your question! This laptop does not come with a touchscreen display.
Answered by HP Team

Q: QuestionDoes it come with its power charger?
Asked by Lore.
- A:Answer Hello Lore and thanks for asking. The HP 14-ey0023dx laptop includes a 65 W USB Type-C power adapter in the box.
Answered by HP Team

Q: Questionwill this laptop allow me to operate 2 external monitors?
Asked by Gigi.
- A:Answer Yes, this Pavilion Laptop can support 2 external monitors.
Answered by HP Team

Q: QuestionWhat specific AMD graphics card is in this model? I can't find the information anywhere. Thanks
Asked by IDKMAN.
- A:Answer This uses AMD 740M integrated graphics chipset. This is not a dedicated graphics card.
Answered by HP Team

Q: QuestionHi does this laptop work with Orion Sirius ?
Asked by Aurelius.
- A:Answer Are you talking about the Orion Sirius telescope mount? If so, yes it will work with that mount.
Answered by HP Team

Q: QuestionWhat is the amount of VRAM on this computer?
Asked by Laura.
- A:Answer Hi Laura, this model does not have any dedicated VRAM for graphics. This model uses an integrated graphics chip that shares memory with the rest of the system. I would recommend looking at the HP Omen or HP Victus gaming models if you need a laptop with a dedicated graphics card and VRAM.
Answered by HP Team

Q: QuestionIs this laptop compatible with the HP G5 docking station?
Asked by HPG5Dock.
- A:Answer Yes, this will work with the HP G5 docking station and output video to extra displays through the dock.
Answered by HP Team

Q: QuestionCan you tell me which Pavilion Plus 14 models were released in 2023, and which were released in 2022? How many Pavilion Plus 14 models are released each year?
Asked by Tata.
- A:Answer Thank you for the question. The Pavilion Plus models were first introduced in 2023, with the first models available in October 2023. We aren't aware of the number of models released, as some are exclusives, (Best Buy models with the "dx" suffix), and others are available in different sizes (14", 16", for example) and processor/memory/storage configurations.
Answered by HP Team

Page 1, Showing 1-20 of 29 questions
Most-viewed items
- $479.99Your price for this item is $479.99$799.99The comparable value for this item is $799.99
- Doorbuster$429.99Your price for this item is $429.99
- Black Friday Deal$349.99Your price for this item is $349.99
- Black Friday Deal$199.99Your price for this item is $199.99
- Black Friday Deal$629.99Your price for this item is $629.99
- Black Friday Deal$499.99Your price for this item is $499.99
- Black Friday Deal$549.99Your price for this item is $549.99
- Black Friday Deal$679.99Your price for this item is $679.99
- Black Friday Deal$999.99Your price for this item is $999.99
- Black Friday Deal$319.99Your price for this item is $319.99
- Black Friday Deal$219.99Your price for this item is $219.99
- Black Friday Deal$999.99Your price for this item is $999.99
- $511.40Your price for this item is $511.40$749.99The comparable value for this item is $749.99
- Black Friday Deal$679.99Your price for this item is $679.99
- Black Friday Deal$799.99Your price for this item is $799.99
- Black Friday Deal$749.99Your price for this item is $749.99
- Black Friday Deal$399.99Your price for this item is $399.99
- $692.13Your price for this item is $692.13$899.99The comparable value for this item is $899.99
- Black Friday Deal$999.99Your price for this item is $999.99
- Black Friday Deal$649.99Your price for this item is $649.99


































