“How can we add/upgrade the ram for this product. There are no good videos or documentation on how to do this?”
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You can, yes. To open the computer, you have to remove the rubber feet from the bottom and take out the screws. The ram is under metal, the square cover. You have to bend out the pins, so you can actually remove the cover and there will be the DIMM slots. You can also upgrade the M.2, but I haven't found it yet as the one that is easily accessible is not the storage drive, it is the intel optane drive.
Sorry, there was a problem. Please try again later.These machines are considered non-upgradeable and it would be recommended that any upgrades be done by a certified expert. If you are curious about upgrading this machine, you can contact HP Support or Geek Squad. If Geek Squad does the upgrades, it does not void the warranty of the machine, but HP will not cover the new parts.
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