Questions & Answers

Name: HP - Pavilion x360 2-in-1 14" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 512GB SSD - Natural Silver
Brand: HP
SKU: 6502180
Price: 168.99 USD
Rating: 4.5 (1350 reviews)

HP - Pavilion x360 2-in-1 14" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 512GB SSD - Natural Silver

Model:: 14-ek0033dx; |
SKU:: 6502180

User rating, 4.5 out of 5 stars with 1350 reviews.

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QuestionWhat other HP models accessories are compatible with the ek-0033dx?
Asked 3 years ago by Cp.
- Answer Thank you for the question. The Pavilion 14-ek0033dx is compatible with the HP Rechargeable MPP 2.0 Tilt Pen, FHD monitors such as the M32f , the HP M27 and M24 Webcam monitors, the HP U27 4K wireless monitor, the wireless keyboards and mouse 300, programmable mice, gaming keyboards, and travel power adapters such as the 90w Smart AC Adapter H6Y90AA.
  Answered 3 years ago by HP Team
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QuestionWhen you flip the computer into tablet mode will the keyboard be disabled? I want to flip the laptop and hook it up to my desk monitor and use just the keyboard side. Is that possible?
Asked 3 years ago by dawnd.
- Answer Yes, flipping it into table mode will automatically disable the keyboard.
  Answered 3 years ago by HP Team
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QuestionCan I get this computer without Alexa Built in? I don't need her.
Asked 3 years ago by Nickname.
- Answer Thank you for your question! The HP Pavilion x360 2-in-1 Laptop 14-ek0033dx does not have Alexa built-in but it does have Cortana since it is a Windows 11 device.
  Answered 3 years ago by HP Team
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QuestionHow do I turn on the camera on a HP Pavilion X360? Is there a key on the keyboard? Thank you.
Asked 3 years ago by Richard.
- Answer Thank you for the question. Click Start, All Apps, and select Camera from the alphabetical list. You can pin the camera app to your startup tab for future quick access.
  Answered 3 years ago by HP Team
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QuestionDoes this laptop come with a charger? i cannot find any online through your store.
Asked 3 years ago by alexis29.
- Answer Thank you for the question. Yes, all new HP laptops include a power adapter/charger that powers the laptop and charges the battery.
  Answered 3 years ago by HP Team
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QuestionI received this laptop as a gift and am wondering where i can find a copy (pdf) of the user manual as there wasn't one in the box Thx.
Asked 3 years ago by EJ.
- Answer Hello. Thanks for your question. You can download the User Guide from under the Manuals tab on this webpage: https://support.hp.com/us-en/product/hp-pavilion-x360-14-inch-2-in-1-laptop-pc-14-ek0000/2101085796/model/2101085811/manuals?sku=67W83UA
  Answered 3 years ago by HP Team
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QuestionThe specs say backlit, but the back lighting does not stay on. Can anyone tell me why? I find that hard to work with in just so so lighting
Asked 3 years ago by Bull.
- Answer The backlit keyboard function on this Pavilion x360 laptop will go into "sleep mode" when not in use. As soon as you touch the keyboard it will come back on.
  Answered 3 years ago by HP Team
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QuestionCan the computer do multitasking like fortnite and discord at the same time?
Asked 3 years ago by Hello.
- Answer It doesn’t have a dedicated graphics card so fortnite won’t run great unless you use Xcloud to stream it for free. Other than that it’ll be great for discord and fortnite
  Answered 3 years ago by pphut
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QuestionDoes this computer come with Windows 365? Is this computer able to accept a router cord?
Asked 3 years ago by Worker.
- Answer No, it doesnt comes with office 365. The laptop doesnt have a LAN connection, so LAN cable wont work.
  Answered 3 years ago by Ryan82
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QuestionHello, I was wondering if this laptop will be compatible with accessories from the official HP website, such as HP Rechargeable MPP2.0 Tilt Pen? Thanks.
Asked 3 years ago by HappyBuddha.
- Answer Hello, the HP Pavilion x360 model supports the HP Pen, and Active Pen. The Tilt Pen does not list this device as compatible. Thank you for being an HP customer!
  Answered 3 years ago by HP Team
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QuestionWill this laptop let me run the sims 4, with expansion packs, without lagging?
Asked 3 years ago by Sims4.
- Answer Hello, while an i5 laptop will run games it is recommended to have a dedicated graphics card in the unit you are planning on playing intense memory and power needing games, such as an Omen laptop. You have 14 days with Best Buy to try the device and if you are not happy with it you can exchange it for a more powerful model. Thank you for being an HP customer!
  Answered 3 years ago by HP Team
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QuestionHow many GHz of speed does it have?
Asked 3 years ago by Amalf.
- Answer The processor speed on this Pavilion x360 laptop is up to 4.4 GHz with Intel® Turbo Boost Technology.
  Answered 3 years ago by HP Team
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QuestionI understand this Laptop comes with Manufacturer's Warranty. What is the difference between Manufacturer's Warranty & Global Warranty?
Asked 3 years ago by DC.
- Answer Thank you for your question! The manufacturer's warranty is a global warranty. All HP computers and printers have international warranties.
  Answered 3 years ago by HP Team
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QuestionI bought one in Dec 22 but rarely used it. I noticed recently that the mouse pad/cursor doesn't work. I have to use the touchscreen. Any suggestions to get the mouse pad working again?
Asked 1 year ago by lukecageforprez.
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QuestionMy son's HP - Pavilion x360 2-in-1 14" Touch-Screen Laptop fell and the screen shattered and won't come on. Can the screen be replaced or is the computer unrepairable at this point?
Asked 1 year ago by Bradclr3.
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QuestionHow to report my laptop stolen
Asked 2 years ago by Moni.
- Answer Make a police report, If you registered your device with HP go to the website and get that information to add to the report. If it is sold at a pawn shop you can probably get it back. That is if its not to late.
  Answered 1 year ago by Trinakels
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Questionwhat is the series to this laptop?
Asked 2 years ago by Anonymous.
- Answer Thank you for the question. This is the Pavilion 14-ek0033dx, otherwise known as Pavilion 14 ek. series. It has a 12th-generation i5 processor.
  Answered 2 years ago by HP Team
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QuestionCan I install more memory somehow?
Asked 2 years ago by Dunno.
- Answer @@@@@
  Answered 2 years ago by HalilG
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QuestionCan it charge using a USB C cable?
Asked 2 years ago by Anonymous.
- Answer When purchased i was told it can charge with c plug but it maintains the battery to slow the battery from dying but is not sufficient to charge by itself.
  Answered 2 years ago by Cee1
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QuestionCan the display fold all the way back and be flat?
Asked 2 years ago by Zig.
- Answer Yes it can!
  Answered 2 years ago by Deejay
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Questions & Answers

HP - Pavilion x360 2-in-1 14" Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 512GB SSD - Natural Silver

Q: QuestionWhat other HP models accessories are compatible with the ek-0033dx?

Q: QuestionWhen you flip the computer into tablet mode will the keyboard be disabled? I want to flip the laptop and hook it up to my desk monitor and use just the keyboard side. Is that possible?

Q: QuestionCan I get this computer without Alexa Built in? I don't need her.

Q: QuestionHow do I turn on the camera on a HP Pavilion X360? Is there a key on the keyboard? Thank you.

Q: QuestionDoes this laptop come with a charger? i cannot find any online through your store.

Q: QuestionI received this laptop as a gift and am wondering where i can find a copy (pdf) of the user manual as there wasn't one in the box Thx.

Q: QuestionThe specs say backlit, but the back lighting does not stay on. Can anyone tell me why? I find that hard to work with in just so so lighting

Q: QuestionCan the computer do multitasking like fortnite and discord at the same time?

Q: QuestionDoes this computer come with Windows 365? Is this computer able to accept a router cord?

Q: QuestionHello, I was wondering if this laptop will be compatible with accessories from the official HP website, such as HP Rechargeable MPP2.0 Tilt Pen? Thanks.

Q: QuestionWill this laptop let me run the sims 4, with expansion packs, without lagging?

Q: QuestionHow many GHz of speed does it have?

Q: QuestionI understand this Laptop comes with Manufacturer's Warranty. What is the difference between Manufacturer's Warranty & Global Warranty?

Q: QuestionI bought one in Dec 22 but rarely used it. I noticed recently that the mouse pad/cursor doesn't work. I have to use the touchscreen. Any suggestions to get the mouse pad working again?

Q: QuestionMy son's HP - Pavilion x360 2-in-1 14" Touch-Screen Laptop fell and the screen shattered and won't come on. Can the screen be replaced or is the computer unrepairable at this point?

Q: QuestionHow to report my laptop stolen

Q: Questionwhat is the series to this laptop?

Q: QuestionCan I install more memory somehow?

Q: QuestionCan it charge using a USB C cable?

Q: QuestionCan the display fold all the way back and be flat?

QuestionWhat other HP models accessories are compatible with the ek-0033dx?

QuestionWhen you flip the computer into tablet mode will the keyboard be disabled? I want to flip the laptop and hook it up to my desk monitor and use just the keyboard side. Is that possible?

QuestionCan I get this computer without Alexa Built in? I don't need her.

QuestionHow do I turn on the camera on a HP Pavilion X360? Is there a key on the keyboard? Thank you.

QuestionDoes this laptop come with a charger? i cannot find any online through your store.

QuestionI received this laptop as a gift and am wondering where i can find a copy (pdf) of the user manual as there wasn't one in the box Thx.

QuestionThe specs say backlit, but the back lighting does not stay on. Can anyone tell me why? I find that hard to work with in just so so lighting

QuestionCan the computer do multitasking like fortnite and discord at the same time?

QuestionDoes this computer come with Windows 365? Is this computer able to accept a router cord?

QuestionHello, I was wondering if this laptop will be compatible with accessories from the official HP website, such as HP Rechargeable MPP2.0 Tilt Pen? Thanks.

QuestionWill this laptop let me run the sims 4, with expansion packs, without lagging?

QuestionHow many GHz of speed does it have?

QuestionI understand this Laptop comes with Manufacturer's Warranty. What is the difference between Manufacturer's Warranty & Global Warranty?

QuestionI bought one in Dec 22 but rarely used it. I noticed recently that the mouse pad/cursor doesn't work. I have to use the touchscreen. Any suggestions to get the mouse pad working again?

QuestionMy son's HP - Pavilion x360 2-in-1 14" Touch-Screen Laptop fell and the screen shattered and won't come on. Can the screen be replaced or is the computer unrepairable at this point?

QuestionHow to report my laptop stolen

Questionwhat is the series to this laptop?

QuestionCan I install more memory somehow?

QuestionCan it charge using a USB C cable?

QuestionCan the display fold all the way back and be flat?