Questions & Answers
- Model:
- BB2-21703
- |
- SKU:
- 6447441
Highly rated by customers for: Speed, Performance, Ease of use
Page Showing 1-20 of 46 questions
Q: Questionwhat does a "Refurbished" Desktop mean? was anything replaced or was it just cleaned?
Asked by John.
- A:Answer It means that they've gone through and replaced any parts that no longer meet the original factory specs. It's impossible to tell you what may have been replaced on a particular computer.
Answered by HP Team

Q: QuestionDoes this connect thru Wifi?
Asked by Maevanron.
- A:Answer Hello. Thanks for your question. No, this HP EliteDesk desktop computer does not have WiFi. You could add a USB wireless adapter to this computer.
Answered by HP Team

Q: QuestionDoes this computer have blue tooth speaker capabilities?
Asked by eternity21.
- A:Answer It doesn't have it built in, but you can get a Bluetooth adapter that plugs into one of the USB ports, and that will give the computer that capability
Answered by HP Team

Q: QuestionCan you connect two monitors with display port ? Also can I connect my WiFi to get internet connection.
Asked by Lisa.
- A:Answer You can use an adapter from DVI to DisplayPort, but you would need a converter from VGA to DisplayPort if you tried to connect a second screen. The most likely way to get two monitors working with this unit would be connected with DVI and the other connected using VGA. On the Best Buy site if you click on Specifications and look under Connectivity, it shows Wi-Fi, but does not show a wireless network card. You would need an external Wi-Fi adapter and you would have to make sure it is compatible with the OS on the device and that this unit meets the system requirements.
Answered by HP Team

Q: QuestionCan I add a graphics card?
Asked by Anonymous.
- A:Answer Hello, it is recommended to check directly with Best Buy due to the device being refurbished as HP does not have access to the changes which have been made to the device. Thank you for being an HP customer!
Answered by HP Team

Q: QuestionCan you ship this product in Bangladesh?
Asked by Robiul.
- A:Answer No, this refurbished desktop can not be shipped to Bangladesh.
Answered by HP Team

Q: QuestionAs this is the refurbished product, what about the warranty?
Asked by Robiul.
- A:Answer Thank you for the question. The parts and labor warranty for this refurbished desktop is 90 days.
Answered by HP Team

Q: QuestionThese are 2015 specs. Why is this so expensive?
Asked by Nate.
- A:Answer It is my understanding that a “refurbished desktop” I is NOT a used machine but a machine that has been updated to the latest software I.e. operating system….the outer cover may be an older model but the actual inner guts are new circuitry and the newest software including the hard drive…..I personally am happy with my refurbished machine and found that the price was reasonable…Kathleen B.
Answered by Kmbkb
Q: QuestionDoes this computer actually have a DB9/RS232 serial port as the picture shows?
Asked by SerialPort.
- A:Answer Yes, it has the serial port as shown in the picture
Answered by HP Team

Q: Questioncan this run VR?
Asked by monsterio.
- A:Answer You can check the requirements for the software (or hardware) you would like to use by looking up the system requirements for it from the publisher's website. You will want to make sure that the device you want to use it on meets the minimum requirements. Updates and modifications can impact what settings you can run the software (or hardware) on or if you can use the software at all. As this model is refurbished, you would want to reach out to the refurbisher to confirm any possible changes made to the original model.
Answered by HP Team

Q: QuestionCan I just buy this and hook it up to a nmonitor and go online? Is there Windows or something else I need to purchase for ot to work?
Asked by Newbie.
- A:Answer Windows is already installed, so as long as you've got an Internet connection, you can hook everything up and get online.
Answered by HP Team

Q: QuestionWould this computer be able to handle video editing?
Asked by Jwilly5280.
- A:Answer Yes, you should be able to do video editing without any problems on this computer.
Answered by HP Team

Q: QuestionCan this machine be upgraded to Windows 11?
Asked by Nate.
- A:Answer This model does not meet the required specs for Windows 11. It does not support TPM 2.0.
Answered by HP Team

Q: QuestionHow long does Best Buy guarantee the computer after purchase if you don't buy the long term protection?
Asked by Paul.
- A:Answer On refurbised computers, it will vary based on the refurbisher. On this computer, it's a 90 day parts and labor warranty.
Answered by HP Team

Q: QuestionDoes this computer run on 120 or 240 volts?
Asked by Tom.
- A:Answer this computer run on 120
Answered by Warren
Q: QuestionBasically will use this for microsoft gaming or dvd rom games. would this be a good purchase?
Asked by SuzyQ.
- A:Answer Hi Suzy, thank you for the question. Yes, as long as you know that the graphics are integrated - not a problem with casual gaming. Please research the minimum system requirements of games you'd like to play to verify that this system meets them.
Answered by HP Team

Q: QuestionCan this system run windows 11
Asked by Hambone.
- A:Answer Hello. Thanks for your question. This HP Refurbished EliteDesk Desktop does not qualify for the Windows 11 upgrade.
Answered by HP Team

Q: QuestionIs the RAM expandable to 32 GB?
Asked by Anonymous.
- A:Answer Apologies; without knowing the exact HP Product Number (it's not noted in the listing) we are unable to access the original specification for this refurbished PC.. We suggest that you reach out to Best Buy or Geek Squad directly to make your inquiry.
Answered by HP Team

Q: QuestionWho is the Refurbisher (Company that is supplying this unit) for the HP Refurbished EliteDesk?
Asked by Lucy.
- A:Answer Hi Lucy, thank you for the question. Please reach out to Best Buy directly with your inquiry. HP does not have that information.
Answered by HP Team

Page 1, Showing 1-20 of 46 questions
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